Data Center Infrastructure Server Operations Specialist

ByteDance; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

ByteDance is seeking a Server Operations professional in Ireland to ensure full lifecycle operation management of our servers. You will oversee stability processes, monitor platforms, respond to incidents, and coordinate governance across teams in China and globally.

The role requires strong scripting and Linux skills, plus bilingual English and Chinese communication for cross‑region collaboration. You will contribute to ongoing stability improvements and platform efficiency in a fast‑growing

Qualifications

• Bachelor's degree in CS/Engineering or related field.
• Strong communication and coordination skills.
• Proficiency in Java/C/C++ and scripting (Python/Go optional).
• Working knowledge of server hardware and Linux; Shell scripting.
• Bilingual in English and Chinese.

Responsibilities

• Oversee online server stability, including planning and implementing stability processes and platform systems.
• Handle server stability incidents: fault diagnosis, impact mitigation and post‑incident reviews.
• Identify server stability risks across quality, operations, and platform systems.
• Monitor server alerts, manage frontline staff, and compile weekly duty reports.
• Develop stability capabilities: rapid recovery, drills, GUI-based change ops, major event support.
• Define process specs for stability and coordinate with upstream/downstream teams on SLOs.
• Improve monitoring and alerting, driving long‑term governance of monitoring capabilities.

Skills

Programming (Java/C/C++)

Shell scripting

Linux

Bilingual English/Chinese

Communication skills

Education

Bachelor's degree in CS/Engineering

Job description

Responsibilities

Team Introduction: The ByteDance Server Operations Team is responsible for the full lifecycle operation management and operational technical services of ByteDance's servers, delivering industry-leading server operation and maintenance services to businesses to ensure and drive their continued growth. Its responsibilities cover new server product onboarding for operations, operational adaptation including supervision, monitoring and control, online operation management, server stability operations, data center server operations and maintenance, repair and maintenance, as well as the development of operational process specifications and the planning and implementation of platform systems.

Job Description

• Responsible for online server stability assurance services, including planning and implementing stability process specifications, platform systems, assurance mechanisms and capabilities; oversee stability monitoring, risk identification, issue response and resolution, and production network operation assurance measures to ensure reliable service delivery.
• Responsible for handling server-related stability incidents, including fault diagnosis and analysis, tracking and impact mitigation, and post-incident review.
• Responsible for identifying server stability risks, covering server quality, operations and maintenance processes, and platform systems, and driving associated governance efforts.
• Responsible for server alert monitoring and handling, as well as managing front-line BPO duty staff, summarizing duty records, and compiling weekly reports.
• Participate in the development of server stability-related capabilities, including rapid recovery mechanisms, drill capabilities, GUI-based change operations, and major event support capabilities.
• Participate in formulating process specifications related to server stability, and coordinate with upstream and downstream business teams to define and align relevant service SLOs.
• Participate in the optimization of server monitoring and alerting, driving long-term governance of monitoring capabilities and improving alert quality and incident analysis.

Minimum Qualifications

• Bachelor's degree or above in a science or engineering discipline (Computer Science, Electronic Information Engineering, Automation, or related fields are preferred).
• Strong communication and coordination skills, with the ability to think critically, summarize effectively, and produce clear documentation.
• Strong sense of responsibility and attention to detail, with a collaborative mindset and a passion for the work; demonstrated learning agility and intellectual curiosity for new technologies, with outstanding problem-solving and hands-on capabilities; able to manage competing priorities in a dynamic environment and adapt to diverse work assignments.
• Solid foundation in computer programming, with proficiency in at least one programming language (e.g., Java, C, C++, Python, Go).
• Working knowledge of server hardware and Linux systems, with proficiency in Shell scripting.
• Bilingual in Chinese and English. This position requires frequent communication with teams including IOC, FOC, and NOC in the China region, and bilingual proficiency in both languages can improve communication efficiency and enhance collaboration smoothness.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.