Cybersecurity Solutions Engineer — Demos & Support

ThreatLocker Inc.; Blanchardstown; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

ThreatLocker Inc. is seeking a Solutions Engineer in Blanchardstown, Dublin, IE for a full-time role, focusing on sales support, technical demonstrations, and post-sales technical guidance including audits and implementations.

The ideal candidate has a minimum of five years of experience in IT solutions, with cybersecurity knowledge and strong communication skills to convey complex technical details to clients and internal teams. Some travel to company offices may be required.

Qualifikationen

• Minimum of five years of professional experience in IT solutions.
• Excellent verbal and written communication.
• Understanding of cybersecurity principles and practices.

Aufgaben

• Supporting Sales department in lead and product demonstration calls
• Managing post-sales cycle to provide technical support to clients through audit reviews
• Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
• Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles
• Document and monitor requirements needed to institute proposed updates in relation to customer experience
• Work alongside sales teams to successfully monitor progress and implementation of initiatives
• Account for possible project challenges or constraints and proactively seek to manage challenges
• Create and deploy product training webinars
• Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter

Jobbeschreibung

SOLUTIONS ENGINEER

SOLUTIONS ENGINEER Full Time Blanchardstown, Dublin, IE

Company Overview

ThreatLocker® is a global cybersecurity leader that stops cyberattacks before they happen. The company’s Zero Trust Platform prevents breaches from both known and unknown threats by allowing only explicitly trusted software and activity across endpoints, networks, and cloud systems. Built to deploy quickly and scale across complex environments, the platform reduces operational overhead while keeping business running uninterrupted. Headquartered in Orlando, Florida, with offices in Dublin, Dubai, and Brisbane, ThreatLocker protects over 70,000 organizations worldwide.

Position Overview

ThreatLocker’s Solutions Engineers are the technical subject matter experts in supporting clientele through ThreatLocker’s product lifecycle.

Solutions Engineers Are Responsible For, But Not Limited To

• Supporting Sales department in lead and product demonstration calls
• Managing post-sales cycle to providing technical support to client through audit reviews
• Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
• Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles
• Document and monitor requirements needed to institute proposed updates in relation to customer experience
• Work alongside sales teams to successfully monitor progress and implementation of initiatives
• Account for possible project challenges or constraints and proactively seek to manage challenges
• Create and deploy product training webinars
• Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter

Required Qualifications

• Minimum of five years of professional experience in IT solutions

Experience Within Cybersecurity Industry, Preferred

• Understanding of best practices regarding system security measures
• Advanced understanding of business analysis techniques and processes
• Understanding of sales cycle
• Excellent verbal and written communication

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.

While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.

Must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.