Cybersecurity Solutions Engineer — Demos & Support

Threatlocker Inc; Blanchardstown; On-site; EUR 65,000 - 90,000; Full time

Job summary

ThreatLocker, a leader in endpoint protection technologies, is seeking a Solutions Engineer for a full-time role in Blanchardstown, Dublin, IE. You will support Sales with demonstrations and provide technical post-sales guidance, shaping security solutions and driving customer success.

Ideal candidates have 5+ years in IT solutions, cybersecurity exposure, and strong business analysis skills, coupled with excellent communication.

Qualifications

• Minimum of five years of professional experience in IT solutions.
• Experience within cybersecurity industry, preferred.
• Understanding of best practices regarding system security measures.
• Advanced understanding of business analysis techniques and processes.
• Understanding of sales cycle.
• Excellent verbal and written communication.

Responsibilities

• Supporting Sales department in lead and product demonstration calls.
• Managing post-sales cycle to provide technical support to client through audit reviews.
• Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved.
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team.
• Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles.
• Document and monitor requirements needed to institute proposed updates in relation to customer experience.
• Work alongside sales teams to successfully monitor progress and implementation of initiatives.
• Account for possible project challenges or constraints and proactively seek to manage challenges.
• Create and deploy product training webinars.
• Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter.

Skills

IT solutions

Cybersecurity

Business analysis

Sales cycle understanding

Communication skills

Job description

ThreatLocker, a leader in endpoint protection technologies, is seeking a Solutions Engineer for a full-time role in Blanchardstown, Dublin, IE. You will support Sales with demonstrations and provide technical post-sales guidance, shaping security solutions and driving customer success.

Ideal candidates have 5+ years in IT solutions, cybersecurity exposure, and strong business analysis skills, coupled with excellent communication.