Customs Brokerage Operations Manager, AWS Cloud Logistics (ACL)

Amazon Web Services (AWS); Dublin; On-site; EUR 75,000 - 110,000; Full time

Job summary

AWS Infrastructure Services – Amazon Data Services Ireland Limited is seeking a Brokerage Operations Manager based in Dublin to oversee import/export brokerage operations, drive performance, and partner with internal/external stakeholders to meet business objectives.

The role focuses on optimizing trade planning, ensuring timely customs clearance, and resolving complex customs brokerage challenges in a fast-paced environment. Strong analytics and collaboration are essential.

Qualifications

• Experience using data and metrics to determine and drive improvements.
• Experience in MS Office including Excel.
• 3+ years of direct experience in customs brokerage and/or trade compliance operations.
• Ability to multi-task complex and competing priorities with high quality output.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee import/export brokerage operations, planning, and execution for existing programs.
• Monitor and drive customs broker performance to ensure timely and accurate customs clearance across all lanes.
• Build strong partnerships with internal and external stakeholders to achieve business objectives.
• Manage trade planning and execution for new program launches.
• Identify and resolve complex customs brokerage challenges to minimize shipment delays.
• Drive country compliance research activities with vendors.
• Conduct trend analyses to identify bottlenecks and develop solutions.

Skills

Data-driven improvements

MS Excel

Customs brokerage

Multitasking

Teamwork

Education

Bachelor degree or above in Business, Procurement, Logistics, Accounting, or related fields

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure is seeking a talented, driven, and highly analytical Brokerage Operations Manager with proven experience in driving process improvement and managing complex customs brokerage challenges.

The successful candidate will have a track record of enhancing operational efficiency and driving tangible results in a fast-paced environment.

The position is based Dublin.

Key job responsibilities

• Oversee import/export brokerage operations, planning, and execution for existing programs.
• Monitor and drive customs broker performance to ensure timely and accurate customs clearance across all lanes.
• Build strong partnerships with internal and external stakeholders to achieve business objectives.
• Manage trade planning and execution for new program launches.
• Identify and resolve complex customs brokerage challenges to minimize shipment delays
• Drive country compliance research activities with vendors
• Conduct trend analyses to identify bottlenecks and develop solutions.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

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Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience using data and metrics to determine and drive improvements
• Experience in MS Office including Excel
• 3+ years of direct experience in customs brokerage and/or trade compliance operations
• Ability to multi-task complex and competing priorities with high quality output
• Ability to work independently and as part of a team

Preferred Qualifications

• Bachelor's degree or above in Business, Procurement, Logistics, Accounting, Supply Chain Management, Supply Chain Analysis, Construction, or other related fields

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Company

Amazon Data Services Ireland Limited

Job ID: A10460964