Customer Service Agent (Ryanair '26)

Excel Aviation; Dublin; On-site; EUR 31,000 - 32,000; Full time

Benefits offered by this job

Flight benefits

Staff discounts at The Loop

Staff training and development

Job summary

Excel Aviation Dublin, CO. Dublin is seeking a Customer Service Agent to support passengers through check-in and boarding, while handling their needs to ensure a smooth travel experience.

Role includes flexible shifts (evenings, weekends, holidays) with competitive pay and staff travel benefits, offering discounted fares and opportunities for travel across Europe.

Responsibilities

• Assisting Passengers: Help passengers breeze through check-in and bag drop. Assist passengers with all their needs and take on any other thrilling challenges that come your way, making their experience as seamless as possible.
• Flight Boarding: Ensure our passengers get on board safely and right on time.
• Shift-Based Role: Work in shifts aligned with our flight schedule, including evenings, weekends, and holidays, assisting passengers on their holidays and short breaks year round.

Job description

About the job Customer Service Agent (Ryanair '26)

Excel Aviation Dublin, CO. Dublin

We're on the lookout for vibrant and customer-friendly individuals to join our client's team and make every passenger's experience soar to new heights!

Dreaming of spontaneous European getaways?

With amazing flight benefits, you can jet off to a multitude of European destinations using your highly discounted Staff Travel fares.

Here's what you get:

• Exclusive access to discounted flights across Europe
• Flexibility to travel around your days off
• Explore new cities, cultures, and experiences without breaking the bank
• Seamless booking process for hassle-free travel

Whether it's a weekend getaway or a spontaneous adventure, our flight benefits make travel affordable and accessible.

Let's Dive into Your Adventure: Key Responsibilities

• Assisting Passengers:Help passengers breeze through check-in and bag drop. Assist passengers with all their needs and take on any other thrilling challenges that come your way, making their experience as seamless as possible.
• Flight Boarding:Ensure our passengers get on board safely and right on time.
• Shift-Based Role:Work in shifts aligned with our flight schedule, including evenings, weekends, and holidays, assisting passengers on their holidays and short breaks year round.

Why Join Our Client's Crew? Adventure Awaits!

Competitive Salary:Earn up to 31,000 p/a Year 1 and 32,000 p/a Year 2, inclusive of performance-related bonuses, recognizing your dedication and hard work.

Fixed Roster Pattern:Enjoy a balanced lifestyle with our fixed 4 days on and 2 days off roster, providing stability and work-life balance.

Staff Discounts:Exclusive discounts at The Loop, Dublin Airport's premier retail destination, enriching your airport experience with savings and perks.

Training and Growth:Embark on a journey of personal and professional development through our tailored training programs, building a career in Europes biggest airline.

Join our Client's team and unlock your potential and growth opportunities. Your journey to success starts here!