Customer Retention Sales Executive

Yuno Energy; Dublin; Hybrid; EUR 32,000 - 34,000; Full time

Benefits offered by this job

Private Pension Contribution Scheme

Discounted Health Insurance - Group

Employee Assistance Program

Free Online GP Services

Excellent career progression

Annual leave increases with service

TaxSaver Travel Tickets & Bike-to-Work

Job summary

Yuno Energy is hiring a Customer Retention Sales Executive in Sandyford, Dublin 18. The role is hybrid after probation with a starting salary of €32,000, rising to €34,000 after probation, plus uncapped commission and an OTE of €49,000+.

You will use data insights to tailor energy offers and reduce churn, building relationships with customers and mentoring teammates as you grow. The position offers a clear path to Senior Executive roles and team leadership, alongside comprehensive benefits and

Qualifications

• Excellent communication and listening skills.
• Motivated by targets and achieving results.
• Resilient, confident and eager to learn.

Responsibilities

• Handle calls from customers seeking a better energy offer.
• Use data insights to understand customer needs and recommend solutions.
• Build relationships to minimise customer churn.
• Mentor and coach junior sales team as you progress.
• Manage daily, weekly and monthly KPIs to sustain performance.

Skills

Communication

Listening

Target-driven

Resilience

Team player

Job description

Customer Retention Sales Executive

Location: Sandyford, Dublin 18 | (Hybrid working after probation)

Job Type: Full-Time

Salary: €32,000 starting salary, increasing to €34,000 after successful probation

On-Target Earnings: €49,000+ with uncapped commission

About The Role

Build Your Career with One of Ireland's Fastest-Growing Energy Companies Our Customer Retention department is growing, and we are seeking new talents to join the team. This isn't just another sales role. It's an opportunity to join one of Ireland's fastest-growing energy suppliers, earn uncapped commission, and build a long-term career with genuine opportunities for progression. The right person for this job will have the ability to understand and explain data insights to help customers save money by making the best use of our services. This role comes exciting opportunities to progress into Senior Executive, Mentor and Team Leader positions as we continue to expand the team. If you're motivated by targets, enjoy speaking with customers and want to be rewarded for your performance, we'd love to hear from you.

Key Responsibilities

• Handle calls from customers who are looking for a better energy offer.
• Use data insights to understand each customer's needs and recommend the most suitable solution.
• Build friendly customer relationships in order to minimise customer churn
• Support with mentoring and coaching for our junior sales team as you progress within the business.
• Manage daily, weekly, and monthly KPIs to maintain performance and customer churn.
• Provide valuable customer feedback to help improve our products and services.

Why Join Our Team

We're proud of our high-performing culture, where success is recognised, development is encouraged, and ambitious people are given every opportunity to progress.

You don't need previous sales experience. If you have the right attitude, we'll provide all the training, coaching and support you need to succeed.

Who We Are Looking For

• Have excellent communication and listening skills.
• Enjoy speaking with people and building rapport.
• Are motivated by targets and achieving results.
• Are resilient, confident and eager to learn.
• Have a positive attitude and strong work ethic.
• Thrive in a fast-paced, team-oriented environment.
• Want to build a long-term career with a growing business.

Benefits

• Competitive salary and bonus structure
• Private Pension Contribution Scheme with Zurich Life
• Discounted Health Insurance - Group Scheme with Laya Healthcare
• Employee Assistance Program provided by TELUS Health
• Free Online GP Services via Webdoctor.ie
• Excellent career progression opportunities in a growing company with strong market presence
• Fast-paced, friendly team environment
• Continuous training and development
• Annual leave that increases with service
• Exclusive Employee Discount
• Active CSR, Wellness, and Social initiatives plus great social events
• Refer-a-Friend Scheme
• TaxSaver Travel Tickets & Bike-to-Work Scheme

About Yuno Energy

Since entering the Irish market in late 2023, we’ve been transforming the residential energy sector with a bold mission: to help consumers save energy and money through a data-driven, app-first experience. We are redefining how people understand and engage with their energy. Our innovative approach delivers radical transparency and rewards energy efficiency. With just a few taps, customers can gain a clear view of their energy habits—tracking every hour, unit, and cent of their usage. In 2025, together with PrepayPower, we proudly reached over 350,000 customer connections.

Why Work at Yuno Energy

At Yuno Energy, we believe work should be both challenging and rewarding. Ranked among Ireland’s Great Places to Work, we offer ambitious individuals a dynamic, fast-paced environment with exciting opportunities for growth.

We are proud to be an Equal Opportunity Employer, committed to treating all employees, customers, and stakeholders with dignity and respect. We value diverse talent and are dedicated to building an inclusive workplace that drives innovation and delivers exceptional services. We encourage applications from people of all backgrounds and experiences.

Yuno Energy is part of the Yuno Group, alongside PrepayPower and firmus Energy. With almost 600 employees and growing, we are shaping the future of electricity, gas, and broadband in Ireland.

Join us and become part of a dynamic, ambitious team that’s shaping the future of energy.

Privacy

By applying for this role, you agree to Yuno Energy processing your personal data for recruitment purposes. We handle all applications in line with our Privacy Notice. You can view our Careers Privacy Policy | Ireland's Newest Electricity Provider - Yuno Energy for more information.