Customer-Focused Food Service Duty Manager (Flexible Shifts)

Monread Fare; Naas; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

60% Staff Discount

Peer Awards Scheme

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportuni

Job summary

Monread Fare is seeking a Retail Duty Manager to lead the Fresh Food Department and deliver exceptional customer service. You will supervise staff, ensure hygiene, safety, and SOP compliance while managing rosters and daily operations. The role requires flexibility across weekdays and weekends with varied shifts.

You will report to the Site Operations Manager and play a key part in creating a welcoming customer experience and achieving sales targets in a fast-paced environment.

Qualifications

• Experience in supervising a retail food service operation.
• Strong customer service focus and problem solving.
• Proven ability to manage staff and deliver results.

Responsibilities

• Lead and supervise daily operation of Fresh Food Department areas.
• Ensure high standards of hygiene and service, in line with SOPs.
• Manage staff rosters, training, and performance in partnership with management.
• Monitor opening/closing procedures and site operations.
• Communicate with Site Management to address operational issues.

Skills

People management

Sales targets

KPI awareness

Customer service

Team leadership

Communication

Job description

Monread Fare is seeking a Retail Duty Manager to lead the Fresh Food Department and deliver exceptional customer service. You will supervise staff, ensure hygiene, safety, and SOP compliance while managing rosters and daily operations. The role requires flexibility across weekdays and weekends with varied shifts.

You will report to the Site Operations Manager and play a key part in creating a welcoming customer experience and achieving sales targets in a fast-paced environment.