Customer-First Retail & Fleet Assistant | Growth Path

Nova Leisure Ltd; Ennis; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Genuine career progression

24 hour Employee Assistance Programme

Job summary

A leading automotive parts supplier is looking for a Retail Operative in Ennis. This role focuses on ensuring high performance and operational standards at the branch, including delivering excellent customer service and maintaining safety-first culture. Responsibilities include supporting the retail counter, managing deliveries, and improving customer experiences. Ideal candidates show strong communication skills, flexibility, and a commitment to service excellence. The position offers a supportive work environment with opportunities for career progression.

Qualifications

• Great communication skills to build customer relationships.
• Ability to utilise technology for comprehensive fleet checks.
• High levels of focus and energy to support performance.
• Good business acumen to understand objectives.
• Flexibility in day-to-day tasks to support branch operations.

Responsibilities

• Deliver a safety-first culture with the customer at the heart of everything.
• Ensure operational efficiency in the branch and customer service excellence.
• Support the retail counter to maintain best in class standards.
• Manage pick-to-manifest times to meet service level agreements.
• Assist with deliveries as needed to ensure growth and service quality.

Skills

Great communication skills

Utilise technology effectively

High levels of focus, energy and drive

Good business acumen

Flexibility in tasks

Delivering best in class service

Job description

A leading automotive parts supplier is looking for a Retail Operative in Ennis. This role focuses on ensuring high performance and operational standards at the branch, including delivering excellent customer service and maintaining safety-first culture. Responsibilities include supporting the retail counter, managing deliveries, and improving customer experiences. Ideal candidates show strong communication skills, flexibility, and a commitment to service excellence. The position offers a supportive work environment with opportunities for career progression.