Customer Experience & Merchandising Associate

Centra; Killarney; On-site; EUR 17,000 - 21,000; Full time

Job summary

Centra SuperValu in Killarney is seeking a customer service assistant to ensure customer satisfaction is the number one priority. You will interact with each customer with pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will engage with customer needs, be detail-oriented and flexible, and work as part of a team in a fast-paced environment. Previous customer service experience is an advantage, and you will merchandise shelves and maintain store

Qualifications

• Ability to engage with and prioritise customer needs
• Strong attention to detail, organised and flexible
• Ability to use own initiative and work as part of a team in a fast-paced environment
• Previous customer service experience is an advantage
• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Responsibilities

• Main purpose: ensure customer satisfaction is the priority by interacting with each customer with pride, passion and care
• Interact with customers to understand and prioritise their needs
• Merchandise shelves and maintain store presentation to the highest standard
• Engage with new initiatives and embrace new ways of working

Skills

Customer engagement

Attention to detail

Teamwork

Flexible schedule

Positive attitude

Job description

Centra SuperValu in Killarney is seeking a customer service assistant to ensure customer satisfaction is the number one priority. You will interact with each customer with pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will engage with customer needs, be detail-oriented and flexible, and work as part of a team in a fast-paced environment. Previous customer service experience is an advantage, and you will merchandise shelves and maintain store