Customer Care Agent

Archer Recruitment; Dublin; On-site; EUR 38,000 - 100,000; Full time

Benefits offered by this job

Comprehensive training

One-to-one mentorship

Exposure to top performers

Job summary

Archer Recruitment is seeking a Customer Care Agent who wants to become a recruiter. With a Comprehensive Training Programme, 1:1 mentorship, and direct exposure to top performers, you will leverage your relationship-building and problem-solving skills to launch a new career.

Based in Dublin with a full-time in-office presence, you will start on a base salary with uncapped commission and performance bonuses.

Qualifications

• 2+ years in customer service, client support, or a call centre.
• Based in Dublin with a full-time in-office presence.
• Strong drive to succeed in a target-driven market.

Responsibilities

• Transition into recruitment by leveraging customer-care skills.
• Engage with mentors and training programs.
• Drive personal career growth in a target-driven environment.

Skills

Customer service

Relationship-building

Communication

Problem-solving

Sales-focused mindset

Job description

Customer Care Agent – Become a Recruiter (Full Training Provided)

• Comprehensive Training Programme
• 1:1 Mentorship & Coaching
• Direct Exposure to Top Performers

Are you a customer service professional eager to move beyond repetitive problem-solving and ticket queues? At Archer, we offer customer care specialists the chance to transition into recruitment- where your relationship-building skills, problem-solving, and drive directly propel your career growth.

Why Become a Recruiter?

• Clear Career Progression: Follow a transparent, merit-based path up to Managing Director, with defined milestones for every promotion.
• Uncapped Earning Potential: Earn competitive commission and performance bonuses on top of your base salary, ensuring your hard work translates to financial reward.
• Autonomous & Proactive Role: Take total control of your daily schedule in an active, sales-focused environment. No waiting for call queues; you drive your own success.

How Do You Become a Recruiter?

• Comprehensive Training: Master the industry in under 12 months through structured online modules, interactive group workshops, and hands-on experience.
• 1:1 Mentorship & Coaching: Receive direct support from day one, with personal coaching tailored to your individual career targets.
• Top-Performer Exposure: Work in a collaborative, open-office setup where you can learn directly from top-producing consultants every day.

What You Will Need:

• Experience: 2+ years in customer service, client support, or a call centre environment.
• Location: Based in (or relocating to) Dublin, with a full-time in-office presence (Mon–Fri).
• Mindset: A strong drive to succeed in a dynamic, target-driven market.

Compensation

• Base Salary + Uncapped Commission + Performance Bonus
• Starting Package: €38,000 (Base + Bonus)
• Average Earnings: Year 1: €47,000 | Year 2: €75,000 | Year 3: €100,000