Credit Controller – Wexford

Purcell O'Leary Recruitment; Wexford; On-site; GBP 28,000 - 38,000; Full time

Job summary

Purcell O'Leary Recruitment is seeking a Credit Controller to manage accounts receivable, collect overdue payments, and maintain strong customer relationships. You will coordinate with Sales and Finance to resolve issues and protect cash flow.

The role emphasizes credit risk assessment, payment negotiations, and timely reporting. A strong grasp of Excel and finance processes is essential for success.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to negotiate payment plans and influence outcomes.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Excel and financial systems.

Responsibilities

• Monitor customer accounts and outstanding balances.
• Contact customers by phone, email, and written correspondence to secure payment of overdue invoices.
• Negotiate payment plans and resolve payment issues.
• Maintain accurate records of collection activities and customer communications.
• Review aged debtor reports and prioritize collection activities.
• Allocate customer payments and reconcile accounts.
• Investigate and resolve invoice disputes and account queries.
• Prepare weekly and monthly debtor reports.
• Assist with cash flow forecasting and month-end reporting.
• Ensure compliance with credit policies and procedures.

Skills

Communication

Negotiation

Analytical thinking

Attention to detail

Multitasking

Professionalism

Tools

Microsoft Excel

Job description

The Credit Controller is responsible for managing the organization’s accounts receivable process, ensuring timely collection of outstanding debts, maintaining positive customer relationships, and minimizing financial risk. The role plays a key part in optimizing cash flow and reducing bad debt exposure.

Key Responsibilities

Credit Control & Collections

• Monitor customer accounts and outstanding balances.
• Contact customers by phone, email, and written correspondence to secure payment of overdue invoices.
• Negotiate payment plans and resolve payment issues.
• Maintain accurate records of collection activities and customer communications.

Accounts Receivable Management

• Review aged debtor reports and prioritize collection activities.
• Allocate customer payments and reconcile accounts.
• Investigate and resolve invoice disputes and account queries.
• Ensure customer accounts are maintained accurately.

Credit Risk Management

• Assess new customer credit applications.
• Conduct credit checks and recommend credit limits.
• Monitor customer creditworthiness and identify potential risks.
• Escalate high-risk accounts to management when necessary.

Reporting & Analysis

• Prepare weekly and monthly debtor reports.
• Report on overdue balances, collection performance, and bad debt exposure.
• Assist with cash flow forecasting and month-end reporting.
• Provide recommendations for improving collection performance.

Compliance & Process Improvement

• Ensure compliance with company credit policies and procedures.
• Support continuous improvement of credit control processes.
• Maintain confidentiality of customer and financial information.
• Work closely with Sales, Customer Service, and Finance teams to resolve account issues.

Key Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent negotiation and influencing abilities.
• Good analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Excel and financial systems.
• Customer-focused approach with a professional manner.

Qualifications & Experience

Essential

• 2+ years’ experience in a Credit Control, Accounts Receivable, or Finance role.
• Experience managing customer accounts and debt collection.
• Strong understanding of accounting principles and credit control procedures.