Credit Controller (6 months FTC)

FHLB Des Moines; Limerick; Hybrid; EUR 34,000 - 42,000; Full time

Job summary

Sysco Ireland in Newcastle West, Co. Limerick, is seeking a Credit Controller for a 6-month fixed-term contract. You will manage the debtor ledger, monitor performance against KPIs, and liaise with multiple departments to drive timely collections.

The role requires strong negotiation, attention to detail, and the ability to work with minimal supervision. Ideal candidates have 2+ years in credit control, excellent communication, and a good command of Excel.

Qualifications

• Experience in accounts or credit control is required.
• Strong communication and interpersonal skills are essential.
• Proficient in Excel and able to analyze debt ledgers.

Responsibilities

• Manage debtor ledger and maintain KPI metrics.
• Liaise with sales, pricing and other departments to ensure timely collections.
• Negotiate payment plans and chase overdue debts.
• Ensure SOX compliance and proper record-keeping.

Skills

Excellent communication

Strong negotiation

Excel proficiency

Debt collection

Education

Accounting/Finance qualification

Tools

Microsoft Dynamics 365 AX

Job description

JOB DESCRIPTION As the leading foodservice provider across the island of Ireland, Sysco’s success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don’t just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond.

We are now looking for new talent to join us as we continue to grow, innovate and deliver.

Credit Controller (6 month FTC - Newcastle West, Co. Limerick)

We are excited to offer a fantastic opportunity for a Credit Controller to join our Credit Control Department based in Newcastle West, Co. Limerick. This role will play a key part in the overall growth of the organisation along with helping to maintain our core ethos here at Sysco – connecting the world through food and taking care of one another. The role requires a candidate who will be: Detail Orientated Self- motivated and results driven Eager to expand Knowledge and Skills

Key Accountabilities

As a credit controller, you will assist in managing the debtor’s ledger for the company and liaise with various departments within the business whilst reporting directly to the assistant credit manager. You will monitor closely the ledger performance, allocate payments and run various reports as the business demands as well as promote a sound working environment with your peers. Using a professional and proactive attitude, you will control a set ledger with clear and concise guidance and support, encouraging productivity and ensuring that targets and deadlines are met. You will also produce and analyse complex debt ledgers and identify key issues requiring strong analytical and numerical skills. You will work closely with front of office departments including sales and pricing teams. An ability to build strong working relationships is a must. To be considered, you must have previous experience in an accounts department. Experience in a credit environment within the food services sector would be advantageous but is not essential. More essential is your excellent understanding of debt ledgers, payment applications and overdues. Knowledge of SOX compliance would also be advantageous.

• Manage assigned customer base and ledger as part of the credit team to maintain overall debtor day KPI
• Maintain regular customer contact by phone, email etc.
• Manage bad debt movement on assigned Ledger and identify accounts that may require special attention or are high risk
• Negotiate and agree Payment Plans
• Work with minimum supervision on collection of overdue debt
• Use own initiative to achieve targets while promoting customer centricity
• Liaise with Sales Force and Area managers when necessary to ensure timely collection of outstanding debt
• Resolve disputed accounts and negotiate to bring payments into line with terms
• Ensure Credit Management policies and procedures are adhered to
• Train new employee’s on the dept’s SLA’s
• Weekly/Monthly Reporting identifying individual measurement and performance statistics
• Other Ad Hoc Duties as assigned by Credit Management Team

You will be accountable for

• The Debtors Ledger Management
• Maintaining a high level of performance in conjunction with company KPIs
• Agreeing customer credit terms and limits
• Handle customer queries
• Ensuring that all customer records are properly maintained
• Ensuring relevant transactions are processed on a daily basis.
• Ensuring SOX compliance is adhered at all times

Requirements

• Minimum of 2 years credit/accounts experience
• Relevant qualification an advantage
• Excellent communication skills
• Excellent interpersonal skills
• Strong negotiation skills essential
• A high proficiency in excel is essential for this role, experience of Microsoft Dynamics 365 AX an advantage
• Full class B drivers licence and flexibility to travel

Sysco Ireland Culture

Customer Focus: We deeply understand our customers' needs, continuously looking at ways to deliver real value. Building Relationships: We foster strong, effective relationships across teams, always working together. We embrace change and support each other through it. Clear Communication: We communicate clearly and effectively, ensuring our message resonates. A Passion for Food: We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences.

The accountabilities and requirements outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business. Sysco is an equal opportunity employer.

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations.

For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.