Credit Control Coordinator

Force Recruitment and Outsourcing; Mullingar; On-site; EUR 36,000 - 52,000; Full time

Job summary

Force Recruitment and Outsourcing is recruiting on behalf of an established business in Mullingar for a Credit Control Coordinator to join their team. The role spans credit control, accounts administration and sales support, ideal for experienced finance professionals.

You will own customer accounts, chase overdue payments, maintain records and support the sales team with grant paperwork and new equipment administration. Strong organisational skills and VAT/banking knowledge are key.

Qualifications

• Experience in credit control, accounts administration or finance administration.
• Strong organisational skills and excellent attention to detail.
• Confidence speaking with customers on the phone and via email.
• Good understanding of VAT, banking procedures and general finance processes.
• Ability to manage multiple priorities and meet deadlines.
• Professional and commercially aware attitude.

Responsibilities

• Manage the sales ledger and debtor accounts, ensuring outstanding balances are collected on time.
• Contact customers by phone and email regarding overdue accounts.
• Build positive customer relationships while following up on payments.
• Record customer conversations, payment arrangements and commitments accurately.
• Monitor aged debt and escalate concerns to management where appropriate.
• Maintain regular contact with customer accounts and resolve queries promptly.
• Liaise with internal departments to investigate and resolve account queries.
• Keep customer records accurate and up to date.
• Provide sales support, including paperwork for new equipment and grant documentation.
• Assist banking, VAT and general finance administration.

Skills

Organisational skills

Attention to detail

Customer communication

Problem-solving

Tools

Microsoft Dynamics 365 (Business Central)

Job description

We’re recruiting on behalf of an established and growing business in the agricultural technology and equipment sector, based in Mullingar, for a Credit Control Coordinator to join their team.

This is a varied opportunity for an experienced finance or credit control professional who enjoys working with customers, takes pride in keeping things organised and wants a role with plenty of variety.

You’ll take ownership of customer accounts and credit control while also supporting finance administration and the sales team with new business and grant-related paperwork.

The Role:

As Credit Control Coordinator, you’ll play an important role in keeping customer accounts accurate, payments on track and cash flow healthy.

You’ll be responsible for:

• Managing the sales ledger and debtor accounts, ensuring outstanding balances are collected on time.
• Contacting customers by phone and email regarding overdue accounts.
• Building positive customer relationships while remaining confident and professional when following up on payments.
• Recording customer conversations, payment arrangements and commitments accurately.
• Monitoring aged debt and escalating concerns to management where appropriate.
• Maintaining regular contact with customer accounts and resolving queries promptly.
• Liaising with internal departments to investigate and resolve account queries.
• Keeping customer records accurate and up to date.

New Business & Sales Support:

The role also provides valuable support to the sales process, including:

• Preparing paperwork for new equipment and robotic sales.
• Managing grant application paperwork and supporting documentation.
• Ensuring applications are accurate, complete and submitted within required deadlines.
• Supporting the sales team with administration throughout the customer journey.

Finance & Administration:

You’ll also assist with:

• Banking administration and payment allocations.
• VAT-related administration.
• General finance and accounts administration.
• Maintaining accurate records and filing systems.
• Other finance and administrative duties as required.

What We're Looking For:

We’re looking for someone with experience in credit control, accounts administration, finance administration or a similar position.

You’ll ideally have:

• Strong organisational skills and excellent attention to detail.
• Confidence speaking with customers on the phone and communicating by email.
• A good understanding of VAT, banking procedures and general finance processes.
• The ability to manage multiple priorities and meet deadlines.
• A practical, problem-solving approach.
• A professional and commercially aware attitude.

The following would be an advantage, but are not essential:

• Experience using Microsoft Business Central.
• Experience within agriculture, equipment sales, services or a related sector.
• Familiarity with grant application processes.