Credit Control Analyst

Ruby Magpie; Cork; On-site; EUR 31,000 - 49,000; Full time

Job summary

Ruby Magpie is seeking a Credit Controller for its Cork-based Shared Service Centre, handling credit risk, collections and query resolution across a key customer portfolio.

You'll work to keep cash flowing, resolve disputes quickly with Sales and Customer Service, review credit limits for new and existing accounts, and make order release calls within your delegated authority. This role emphasizes risk assessment and owning the end-to-end collection process.

Qualifications

• 12 months' experience in Accounts Receivable or Credit Control
• Certificate or Diploma level education
• Strong written and verbal English
• Confident with Excel or Google Sheets; ERP experience (Oracle, Fusion, or Microsoft Dynamics) a plus

Responsibilities

• Drive dispute resolution with Sales and Customer Service, keeping SLAs tight and aged cash low
• Review credit holds and make order release decisions within your authority limits
• Assess credit risk and recommend credit limit changes using financial data and third-party reports
• Monitor account balances against agreed credit terms
• Resolve unallocated cash and unapplied receipts so customer accounts stay accurate

Skills

Credit control

Accounts receivable

Excel

ERP experience

Education

Certificate/Diploma

Tools

Oracle

Fusion

Microsoft Dynamics

Job description

We're looking for a Credit Controller to join a global materials science and digital identification solutions company's Shared Service Centre in Cork, managing credit risk, collections, and query resolution across a key customer portfolio.

You'll be the person keeping cash flowing and disputes from escalating, working closely with Sales and Customer Service to resolve issues fast, reviewing credit limits for new and existing accounts, and making order release calls within your own delegated authority. It's a role with real ownership: you'll be evaluating risk, not just chasing invoices.

What you'll do:

• Drive dispute resolution with Sales and Customer Service, keeping SLAs tight and aged cash low
• Review credit holds and make order release decisions within your authority limits
• Assess credit risk and recommend credit limit changes using financial data and third-party reports
• Monitor account balances against agreed credit terms
• Resolve unallocated cash and unapplied receipts so customer accounts stay accurate

What you'll need:

• At least 12 months' experience in Accounts Receivable or Credit Control
• Certificate or Diploma level education
• Strong written and verbal English
• Confident with Excel or Google Sheets; ERP experience (Oracle, Fusion, or Microsoft Dynamics) a plus

Salary: €30,590 - €48,944