Counter Manager - Sculpted by Aimee - Boots Liffey Valley at Sculpted By Aimee

Sculpted By Aimee; Dublin; On-site; EUR 28,000 - 34,000; Full time

Job summary

Sculpted by Aimee is seeking a Counter Manager for our Boots Liffey Valley counter. You will oversee daily operations, deliver exceptional customer experiences, and drive sales while upholding the brand’s premium in-store standard.

You will work closely with the Business Manager and Retail Team to meet targets, manage stock, and lead by example on the counter with artistry, product knowledge, and commercial awareness.

Qualifications

• Minimum retail experience in cosmetics preferred.
• Excellent customer service and communication skills.
• Proven ability to work toward sales targets and KPIs.
• Experience supervising or leading a team is a plus.
• Fluent in English with strong interpersonal skills.

Responsibilities

• Act as a Sculpted Brand Ambassador and deliver outstanding customer experiences.
• Drive counter sales and KPIs through effective product knowledge and services.
• Maintain brand standards and visual merchandising at the Boots location.
• Keep up-to-date with Sculpted products, brand developments, and market trends.
• Build strong relationships with Sculpted & Boots teams and store stakeholders.
• Identify opportunities to grow sales and elevate counter presence.
• Complete counter reporting and administrative tasks accurately and on time.
• Demonstrate proficiency in a fast-paced retail environment.

Skills

Retail experience

Customer service

English fluent

Sales targets

Team leadership

Tools

Microsoft Office

Job description

Counter Manager

This Full time on site position offers great opportunities for career growth.

About Sculpted by Aimee Sculpted by Aimee is built on one clear idea. It’s beauty that’s made to do more, so you can do you. Founded by makeup artist Aimee Connolly, the brand is rooted in expertise, authenticity and thoughtful innovation. Our mission is simple, to create a global legacy brand that makes beauty simpler, smarter and more attainable for everyone. Grounded in the belief that beauty should be effortless, inclusive and results-driven, we create high-quality, multitasking makeup and skincare that simplify routines and make beauty easy to get right. We’re driven by the community we create for, developing products for every age and every stage, shaped by the real needs, insights and experiences of the women who use Sculpted every day. No fuss, no complexity, just products that work and do what they promise. From humble Irish roots, we've scaled with ambition, becoming one of the fastest-growing beauty brands in Ireland and the UK. Sculpted is now a multi-channel, international business, serving customers in over 68 countries and stocked in leading retailers including Boots, Selfridges and John Lewis. Today, our products are available in more than 500 retail locations across multiple markets, alongside our growing e-commerce and owned-store presence. Innovation is at the heart of everything we do. With award-winning products, a rapidly expanding skincare collection, and a commitment to creating best-in-class customer experiences, we're building a modern beauty brand designed for scale. With products designed to work across every age and every stage, shaped by insight from our community, the women who use Sculpted every day. As we continue our growth journey, we're looking for ambitious, curious and commercially minded people who want to make an impact, move quickly and help shape the future of beauty alongside a passionate and high-performing team.

About the Role As a Sculpted by Aimee Counter Manager, you will be responsible for the day-to-day running of the counter within Boots Liffey Valley, delivering an exceptional standard of customer experience while driving sales performance. You will act as a Sculpted Brand Ambassador, consistently reflecting the brand’s values and ensuring every customer interaction feels personalised, elevated, and on-brand. Working closely with the Business Manager, Area Manager and wider Sculpted Retail Team, you will support the delivery of business targets and maintain high retail standards. You will lead by example on the counter, combining artistry, product expertise, and commercial awareness to contribute to both sales success and a premium in-store experience.

Main Accountabilities

• Act as a Sculpted Brand Ambassador, delivering an exceptional level of customer experience through expert product knowledge, shade matching, and makeup services
• Drive individual and counter performance to achieve sales targets and KPIs set by the business
• Support the delivery of brand standards, retail excellence, and visual merchandising within your Boots location
• Maintain up-to-date knowledge of Sculpted products, brand developments, and the wider beauty market, including competitors and best practice
• Build strong working relationships with Sculpted & Boots teams as well as key store stakeholders
• Identify opportunities to grow sales and enhance the counter’s presence within the store
• Complete all counter-related reporting and administrative tasks accurately and on time
• Experienced working in a fast-paced retail environment

Experience Required

• Proven retail experience, preferably within cosmetics
• A passion for delivering inspirational, authentic, and personalised customer service
• Previous experience in a supervisory/sales accountability role
• Strong understanding of retail operations, including stock management and cash handling
• Proficiency in Microsoft Office
• Knowledge of KPIs and experience working towards sales targets
• Excellent communication and interpersonal skills
• A proactive, positive approach with strong problem-solving abilities
• A natural alignment with Sculpted values, leading by example on the counter
• Fluency in English, both written and spoken

Experience:

• Makeup application: 1 year (required)
• Retail sales: 1 year (required)
• Work authorisation: Ireland (required)
• Work Location: In person