Concierge - Part-time

Hilton; Dublin; On-site; EUR 15,000 - 21,000; Part time

Benefits offered by this job

Travel discounts

Team member gym

Retail discounts

LinkedIn Learning access

Harvard Manage Mentor access

Holidays 30 days

Maternity & Paternity leave

Job summary

Conrad Dublin, part of the Hilton Luxury Division, is seeking a Concierge to deliver memorable guest experiences with warmth and hospitality. The role is 16 hours per week, with valet parking duties and proactive guest assistance from arrival to departure.

You'll respond to inquiries, offer dining, transport and activity recommendations, coordinate special services, and support VIP guests while promoting hotel offerings. Applicants must hold a full EU driving licence.

Qualifications

• EU driving licence required.
• Experience in guest services or concierge is preferred.
• Excellent communication and service skills.

Responsibilities

• Work part-time hours: 16-hour-per week contract.
• Valet Parking: manage valet parking responsibilities from arrival to departure.
• Delight our guests: respond promptly and professionally to guest inquiries, requests, and concerns.
• Offer recommendations: provide information and handle arrangements for dining, transportation, events, tours, and local attractions.
• Coordinate special services: arrange for medical care, childcare, floral delivery, and other personalised guest needs.
• Manage guest communications: receive and deliver messages, mail, packages, and faxes.
• Support VIP guests: facilitate seamless registration and elevated service for high-priority guests.
• Promote hotel offerings: share marketing materials and encourage use of hotel services and programs.

Skills

EU driving licence

Hospitality focus

Job description

Job Identification:

Job Category: Guest Services, Operations, and Front Office

Job Schedule: Part time

Salary Competitive

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Concierge at Conrad Dublin , you're not just assisting guests with special requests and services - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Benefits

Working for Hilton means you are joining an international company with more than 9000 hotels across the globe with countless benefits & career development opportunities such as:

• Travel - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
• Team Member Gym - a dedicated team member gym with free access 7 days a week
• Benefit - Discounted rates for Conrad Team members across a wide range of retailers
• Development - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
• Holidays - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
• Maternity & Paternity - Paid leave for those that qualify

The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We are one of the best 5* luxury hotels in the country.

"Conrad is Empowering and Bold"

Here's what you'll do during a typical day:

• Work part-time hours: This position is offered on a 16-hour-per week contract
• Valet Parking: This role includes valet parking responsibilities, ensuring guests receive a smooth, efficient, and professional service from arrival to departure.
• Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns
• Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
• Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalised guest needs
• Manage guest communications: Receive and deliver messages, mail, packages, and faxes
• Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests
• Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs

Requirements

• Applicants must hold a full, valid EU driving licence.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.