Compliance & Fraud Operations Manager

Guardian Professional; Dublin; On-site; EUR 70,000 - 100,000; Full time

Job summary

Guardian Professional in Dublin is seeking a Compliance & Fraud Operations Manager to lead daily operations across compliance, AML and financial crime risk. You will collaborate with cross-functional teams to ensure effective controls and regulatory adherence in a fast-paced fintech environment.

The role focuses on managing a team of analysts, monitoring performance, investigating complex cases, and driving continuous improvement of procedures, reporting, and risk mitigation.

Qualifications

• Minimum 5 years of experience in compliance, AML, fraud or related field.
• Experience managing a compliance/fraud team.
• Strong understanding of AML, KYC/KYB, transaction monitoring, fraud prevention and investigation processes.
• Excellent communication and people-management skills.

Responsibilities

• Oversee day-to-day compliance and fraud operations, ensuring processes align with internal policies and regulatory requirements.
• Lead and support teams across compliance, AML, transaction monitoring, fraud investigations and related activities.
• Monitor performance, workloads, case quality, escalations and key indicators.
• Review complex or high-risk cases and ensure investigation, escalation and resolution.

Skills

Compliance management

AML/financial crime

Team leadership

Analytical thinking

Regulatory knowledge

Job description

We are looking for a Compliance & Fraud Operations Manager to join our team in Dublin.

You will work closely with Compliance and Fraud & Risk teams to ensure effective day-to-day operations and the appropriate management of compliance and financial crime risks.

Key Responsibilities:

• Oversee day-to-day compliance and fraud operations, ensuring processes are carried out effectively and in line with internal policies and regulatory requirements.
• Lead and support teams across compliance, AML, transaction monitoring, fraud investigations, and related financial crime activities.
• Monitor operational performance, workloads, case quality, escalations, and key compliance and fraud indicators.
• Review complex or high-risk cases and ensure appropriate investigation, escalation, and resolution.
• Identify emerging fraud patterns, compliance risks, and operational weaknesses and recommend appropriate actions.
• Support the development and continuous improvement of compliance and fraud prevention procedures, controls, and workflows.
• Prepare and review operational reports, KPIs, and relevant management information.
• Support the development, coaching, and performance management of team members and team leaders.
• Support compliance reviews, audits, and regulatory requests where required.
• Maintain up-to-date knowledge of regulatory developments, financial crime trends, fraud typologies, and industry best practices.

Requirements:

• Minimum 5 years of experience in compliance, AML, fraud, financial crime, or a related field, ideally within fintech, payments, or financial services.
• Previous experience managing or leading a compliance, fraud, AML, or financial crime team.
• Strong understanding of AML, KYC/KYB, transaction monitoring, fraud prevention, and investigation processes.
• Strong analytical, decision-making, and problem-solving skills.
• Experience managing operational processes, investigations, and escalations.
• Excellent communication and people-management skills.