Commercial Insurance Account Executive

Howden Ireland; Carlow; On-site; EUR 42,000 - 65,000; Full time

Job summary

Howden Ireland, based in Wexford or Carlow, is seeking a Commercial Account Executive for its Commercial team. The role focuses on managing policy renewals, client retention, and tailoring insurance solutions, with opportunities to secure new business.

Reporting to the Team Leader and head of existing business, you will handle renewals, client inquiries, and provide expert product advice while maintaining high client satisfaction and meeting renewal targets.

Qualifications

• 3-5 years' experience in a commercial insurance role
• Ability to build and maintain client relationships
• Proven track record in renewals and client inquiries
• Strong negotiation and sales skills
• Knowledge of commercial insurance market and products
• Full clean driving licence

Responsibilities

• Maintain and strengthen relationships with existing clients and foster loyalty
• Oversee renewal process for commercial policies including terms and renewals
• Evaluate risk profiles and advise on suitable insurance products
• Provide exceptional service by addressing client inquiries and resolving issues
• Achieve New Business/Renewal targets
• Implement compliance and renewal procedures across the office
• Provide market feedback on pricing, service levels and product development
• Collaborate with other teams for training and operational efficiency
• Attend client visits with Management as required
• Adhere to Compliance per Handbook and Procedures Manual

Skills

Relationship management

Negotiation

Sales

Client retention

Education

APA Commercial

Grandfathered Commercial (CPD)

Job description

Based in our Wexford or Carlow office, Howden Ireland are delighted to have a vacancy as an Account Executive for our Commercial book of business that will be an integral part of our wider Commercial team.

About the role:

Reporting to the Team Leader and head of existing business the successful Commercial Account Executive will primarily focus on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions. Additionally, they will identify and secure new business opportunities when available to expand the client base. This role requires strong relationship management, negotiation, and sales skills to optimise client portfolios and drive business growth.

Key Responsibilities:

• Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
• Oversee the renewal process for commercial insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
• Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
• Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
• Ensure New Business/Renewal targets are achieved.
• Implement Company's Compliance and office procedures including New Business Development and Renewal Procedures document.
• Ensure that you are up-to-date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.
• Where required, work with other teams within the Group to facilitate training, product development and to promote operational efficiencies.
• Attend client visits with Management as required.
• Adhere to Compliance as outlined in Handbook and Procedures Manual.

About You:

• Minimum of 3-5 years' experience in a commercial insurance role.
• Minimum APA Commercial or Grandfathered Commercial with proof of up-to-date CPD.
• Excellent technical product knowledge and knowledge of Commercial insurance market.
• Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
• Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.
• Ability to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention.
• Full clean driving licence.

About Howden Ireland:

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 600 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.

For more information, please visit About Us | Howden Ireland (howdengroup.com)