Commercial Energy Sales Specialist

Jones Oil (Certa Ireland); Portlaoise; On-site; EUR 35,000 - 55,000; Full time

Job summary

Jones Oil (Certa Ireland) is seeking a Commercial Sales Agent to grow its Commercial Energy portfolio from a call centre base in Ireland. You will handle inbound and outbound calls, convert prospects, and manage a portfolio of small commercial customers with a focus on profitability and retention.

You will work with structured targets, pricing discipline, and effective CRM use to drive volume, margin and productivity in a fast-paced environment.

Qualifications

• Experience in a call centre, telesales or fast paced commercial environment (B2B preferred).
• Proven ability to engage customers via phone and email, including outbound activity.
• Strong commercial awareness with a disciplined, target driven approach.
• Confident communicator with good numerical and organisational skills.
• Comfortable using CRM systems (Microsoft Dynamics desirable) and Microsoft Office.
• Experience in the oil or energy sector is an advantage but not essential.

Responsibilities

• Handle inbound and outbound customer calls in line with agreed call centre standards and service levels.
• Generate new business through structured outbound calling, follow-ups and marketing led leads.
• Manage customer enquiries from initial contact through to order placement.
• Develop, manage and retain a portfolio of small commercial customers.
• Deliver against individual targets for activity, conversion, volume, margin and cpl.
• Provide accurate, compliant pricing in line with approved pricing structures.
• Identify retention risks and proactively re-engage customers to prevent lapse.
• Maintain accurate and timely CRM and system updates.

Skills

Call centre experience

Outbound calling

CRM systems

Numerical skills

Tools

Microsoft Dynamics

Job description

Jones Oil (Certa Ireland) is seeking a Commercial Sales Agent to grow its Commercial Energy portfolio from a call centre base in Ireland. You will handle inbound and outbound calls, convert prospects, and manage a portfolio of small commercial customers with a focus on profitability and retention.

You will work with structured targets, pricing discipline, and effective CRM use to drive volume, margin and productivity in a fast-paced environment.