Commercial Administrator

Uniphar; Leinster; On-site; EUR 30,000 - 42,000; Full time

Job summary

Uniphar Leinster is recruiting a Commercial Administrator for the Consumer Division to support the sales and marketing teams, maximise margin, and improve operational efficiency.

You will be the main contact for customer queries, process orders, generate reports, and collaborate with internal teams to drive promotional activity and business development.

This role requires a proactive, detail-oriented professional with strong Excel skills and the ability to work under pressure.

Qualifications

• Previous commercial or business administration experience.
• Strong Microsoft Excel skills.
• Excellent communication and interpersonal skills.
• Highly motivated, proactive, and self-driven.
• Strong organisational and time-management abilities.
• Ability to work independently and use initiative.
• Process improvement mindset with a focus on efficiency.
• Comfortable working under pressure and meeting deadlines.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Support the activities of the Consumer team with vendors/customers/internal stakeholders on a day-to-day basis.
• Act as main point of contact for customer queries relating to the Consumer Team.
• Ensure all customer queries are handled professionally and resolved in a timely manner.
• Maintain strong customer relationships through effective communication and support.
• Process and manage customer orders accurately and efficiently.
• Issue order confirmations to customers, Key Account Managers, and the Sales Team.
• Manage sales ordering system and resolve order and invoice queries.
• Prepare and distribute reports within agreed timelines.
• Maintain accurate records and support data integrity across systems.
• Work closely with the Marketing Team to support promotional activations.
• Assist with business development projects and continuous improvement initiatives.
• Identify opportunities to improve processes and drive efficiencies.
• Undertake additional commercial and administrative tasks as required.

Skills

Commercial experience

Excel skills

Communication skills

Motivated & proactive

Organised & time management

Independent worker

Process improvement

Deadline-driven

Detail-oriented

Job description

Commercial Administrator Consumer Division | Uniphar Supply Chain & Retail

The Commercial Administrator provides administrative and commercial support to the Consumer Team, helping to maximise sales, margin, and operational efficiency. The role acts as a key link between customers, sales, marketing, and internal teams, ensuring excellent customer service and effective management of commercial processes.

Key Responsibilities

Support the activities of the Consumer team when dealing with vendors/ customers / internal stakeholders on a day-to-day basis.

Act as the main point of contact for customer queries relating to the Consumer Team.

Ensure all customer queries are handled professionally and resolved in a timely manner.

Maintain strong customer relationships through effective communication and support.

Process and manage customer orders accurately and efficiently.

Issue order confirmations to customers, Key Account Managers, and the Sales Team.

Manage sales ordering system and resolve order and invoice queries.

Prepare and distribute reports within agreed timelines.

Maintain accurate records and support data integrity across systems.

Work closely with the Marketing Team to support promotional activations.

Assist with business development projects and continuous improvement initiatives.

Identify opportunities to improve processes and drive efficiencies.

Undertake additional commercial and administrative tasks as required.

Skills & Experience Required

Previous commercial or business administration experience.

Strong Microsoft Excel skills.

Excellent communication and interpersonal skills.

Highly motivated, proactive, and self-driven.

Strong organisational and time-management abilities.

Ability to work independently and use initiative.

Process improvement mindset with a focus on efficiency.

Comfortable working under pressure and meeting deadlines.

Strong attention to detail and problem-solving skills.

Key Competencies

• Customer Focus
• Commercial Awareness
• Planning & Organisation
• Data Analysis & Reporting
• Teamwork & Collaboration

Uniphar – Who we are

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting‑edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma. Supply Chain & Retail Supply Chain Services provides both pre‑wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar‑owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands.

Click here to find out more: About Us - Who we are | Uniphar Culture at Uniphar

Uniphar Culture at Uniphar

Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture. We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate. Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture. Sustainability Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.