Coach Development Lead - Digital

fai

Dublin

On-site

EUR 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Two premium level tickets to each home international game

Sick pay scheme and family friendly leave

Opportunities to work at international matches

Company pension

Life assurance

Bike to work scheme

Free onsite parking

Employee assistance programmes

Hybrid working arrangements and flexible hours

Discounted access to the National Aquatic Centre and gym complex

Job summary

The Football Association of Ireland (FAI) is seeking a Coach Development Lead - Digital to oversee the FAI Learning Platform. This role involves managing digital learning initiatives and enhancing learner experiences.

Located in Dublin, the position offers a hybrid work model, aiming to foster talent and promote football across Ireland. Candidates should have a qualification in digital learning development and experience in project management, with a passion for enhancing educational practices.

Qualifications

Experience managing projects and collaborating effectively in teams.
Demonstrated expertise in creating engaging digital learning content.
Ongoing professional development in digital learning or educational technology.

Responsibilities

Lead management and continuous improvement of the FAI Learning Platform.
Coordinate the creation and publication of digital learning content.
Monitor learner engagement and platform performance.

Skills

Instructional design

Digital content creation

Stakeholder engagement

Project management

Education

Qualification in digital learning development

Job description

Job Title: Coach Development Lead - Digital

Location: FAI HQ, Abbottstown, Dublin

Direct Reporting Line: Coach Development Manager

Duration: Permanent / Full Time

Work Model: Hybrid

Introduction

The Football Association of Ireland (FAI) is the national governing body for football in Ireland, driving the growth, promotion, and development of the game at all levels. We are passionate about inspiring participation, supporting talent, and celebrating the power of football to unite communities across the country. With a proud history and an ambitious vision for the future, the FAI is committed to fostering excellence on and off the pitch, ensuring the game is inclusive, accessible, and a source of national pride.

Purpose of the Role

The Coach Development Lead – Digital is responsible for the management, development and continuous improvement of the FAI Learning Platform. The role will lead digital learning initiatives, enhance the learner experience, oversee platform administration and content, and drive innovation in how learning is delivered, accessed and supported across FAI Coach Development programmes.

Key Responsibilities

Learning Platform Management

Lead the day-to-day management and administration of the FAI Learning Platform.
Manage user accounts, enrolments, certifications, permissions and system settings.
Act as the primary contact for platform queries and learner support.
Work with platform providers to resolve issues and enhance functionality.
Ensure the platform remains accessible, user-friendly and aligned to organisational needs.

Digital Learning & Learner Experience

Coordinate the creation, publication and maintenance of digital learning content.
Support the delivery of online, virtual and blended learning programmes.
Continuously improve the user experience through learner feedback, engagement data and best practice in digital learning.

Innovation & Platform Development

Drive the ongoing evolution of the FAI Learning Platform through new features, tools and learning solutions.
Identify opportunities to improve platform functionality, learner engagement and accessibility.
Research and implement emerging technologies and innovative approaches to digital learning.
Support the development of online communities, collaborative learning opportunities and learner engagement initiatives.

Data & Continuous Improvement

Monitor learner engagement, completion rates and platform performance.
Produce reports and insights to support decision‑making and programme development.
Gather and analyse user feedback to identify opportunities for improvement.
Support quality assurance processes and continuous enhancement of the learning experience.

Collaboration & Stakeholder Engagement

Ability to work independently while collaborating effectively with cross‑functional teams.
Experience creating role‑based learning programmes within regulated environments is highly desirable.
Work with internal and external stakeholders.
Engage with international federations to benchmark best practice in digital coach development.
Build partnerships with educational institutions and learning technology providers.

Person Specification

Experience and Qualifications

Essential

Qualification in instructional design, digital learning development, or learning technologies
Experience managing projects and working collaboratively.
Demonstrated expertise in digital content creation, including e‑learning modules, video learning resources, webinars and virtual workshops, interactive learning content.
Evidence of ongoing professional development in digital learning, coaching, or educational technology.
Full clean driving licence.

Desirable

Project management or change‑management certification.
Experience leading digital transformation projects.

Skills & Professional Knowledge

Strong understanding of adult learning principles and coach education methodologies.
Strong stakeholder engagement experience across internal teams and external partners.
Experience designing and delivering blended learning programmes combining online and face‑to‑face learning.
Learner centred and reflective, adaptable, and committed to continuous improvement.
Innovative and open to new approaches and technologies in coach education.
Champions equality, diversity, inclusion, and accessibility.

Core Competencies‑Aligned with Cultural Values (Progress/Passion/Togetherness)

Innovation & Continuous Improvement (Progress): Thinks creatively and with an open mind to identify new opportunities for growth and improvement. Embraces change positively and contributes to building a better future for Irish football.
Drive & Commitment (Passion): Demonstrates energy, enthusiasm, and pride in everything they do. Takes initiative, delivers results, and strives to make a meaningful impact on the game and the organisation.
Collaboration & Teamwork (Togetherness): Works effectively and respectfully with others to achieve shared goals. Supports, challenges, and motivates colleagues to perform at their best, recognising that success is achieved together.
Communication & Influence (Togetherness / Passion): Communicates clearly, openly, and respectfully with colleagues and stakeholders. Builds positive relationships, inspires trust, and represents the FAI with professionalism and integrity.
Accountability & Professional Excellence (Progress / Passion): Takes ownership of performance and upholds high standards in all tasks. Acts responsibly, follows through on commitments, and contributes to the FAI’s vision of continuous progress and excellence.

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