Cloakroom Assistant Fixed Term Contract

Hawksmoor; Dublin; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

30days’ holiday

Troncpaid for every hour you work, in­

25%Sunday Premium

Referralbonuses from day one

Paidannual volunteer days

Adedicated restaurant welfare budget

Freemeals while you’re at work

50%off food in our restaurants for you

HSFHealth Plan – helping you look

Accessto Perkbox for exclusive

TaxsaverCommuter Ticket Scheme

Cycleto Work Scheme

Hugeinvestment in training and dev

Job summary

Hawksmoor in Dublin is seeking a Cloakroom Assistant on a fixed-term contract to welcome guests and manage the cloakroom during busy Christmas services. You’ll work closely with the Reservations team to ensure smooth arrivals, seating, and guest flow, keeping belongings secure and the front door running efficiently.

The ideal candidate is friendly, calm under pressure, and organized, with excellent communication and a proactive mindset.

Qualifications

• Friendly, welcoming and great with people.
• Ability to work in a fast-paced restaurant environment.
• Previous hospitality or customer-facing experience is helpful but not essential; training will be provided.

Responsibilities

• Welcome guests warmly and confidently on arrival.
• Manage the cloakroom, keeping coats and belongings organised and secure.
• Support smooth guest arrivals and departures during busy services.
• Work closely with Reservations team, assisting with queues, seating and guest flow when needed.
• Help manage busy periods at the front door, keeping things calm and organised.
• Communicate clearly with Reservations team, managers and wider floor team.
• Assist with guest enquiries and requests with care and professionalism.
• Support the wider team wherever needed during particularly busy services.

Skills

People skills

Calm under pressure

Organised

Reliable

Communication

Job description

Cloakroom Assistant

Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.

As a Cloakroom Assistant on a fixed-term contract at Hawksmoor, you’ll be joining us for our busy Christmas season. You’ll be one of the first and last faces our guests see, helping us deliver warm, organised and generous hospitality from the moment they arrive. You’ll take ownership of the cloakroom during busy services, keeping guest belongings safe and organised while helping arrivals and departures run smoothly. You’ll also work closely with and support our Reservations team during peak services, helping with guest arrivals, queues, seating and anything else needed to keep the front door running seamlessly.

What You’ll Do

• Welcome guests warmly and confidently on arrival
• Manage the cloakroom, keeping coats and belongings organised and secure
• Support smooth guest arrivals and departures during busy services
• Work closely with the Reservations team, assisting with queues, seating and guest flow when needed
• Help manage busy periods at the front door, keeping things calm and organised
• Communicate clearly with the Reservations team, managers and wider floor team
• Assist with guest enquiries and requests with care and professionalism
• Support the wider team wherever needed during particularly busy services

Who You Are

• Naturally friendly, welcoming and great with people
• Comfortable working in a fast-paced, busy restaurant environment
• Organised and able to stay calm when managing lots of guests at once
• Reliable, proactive and happy to jump in and support the team
• A great communicator who enjoys being part of a close-knit team
• Previous hospitality or customer-facing experience is helpful but not essential, as full training will be provided

Our Values

Welcome Everyone

-We create warm, inclusive spaces where people feel genuinely welcome.

Work Hard and Be Nice to People

- We set high standards and treateach other with kindness and respect.

Hit Hawksmoor Standards

- We care deeply about quality andconsistency every day.

Keep Evolving

- We stay curious, open to feedback and alwayslooking to improve.

Benefits

• 30days’ holiday
• Troncpaid for every hour you work, including holidays and breaks
• 25%Sunday Premium
• Referralbonuses from day one
• Paidannual volunteer days
• Adedicated restaurant welfare budget for healthy snacks, drinks, and extrasupport during busy times
• Freemeals while you’re at work
• 50%off food in our restaurants for you and your loved ones
• HSFHealth Plan – helping you look after your health and wellbeing
• Accessto Perkbox for exclusive discounts and perks
• TaxsaverCommuter Ticket Scheme
• Cycleto Work Scheme
• Hugeinvestment in training and development with qualifications across Wine,H&S, Food Safety, HR and a five-stage management development programme, runin partnership with the Watershed Management School

We’re building a team thatreflects the richness and diversity of the communities we serve. At Hawksmoor,we welcome everyone and believe in creating a workplace where individuality iscelebrated, kindness is key and high standards are met together. If this roleexcites you but you don’t meet every requirement, please apply anyway. Youmight be exactly who we’re looking for.