Client Services Director - Dublin

IFAC; Ireland; On-site; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Market-leading compensation

Generous annual leave

Hybrid/WFH options

Bike to work scheme

Employee assistance programme

Well-being benefits

Job summary

Ifac in Dublin is seeking a Client Services Director to lead expert advisory for Agrifood and SME clients, working closely with the Partner and specialist teams to drive growth and client impact across the region.

The role offers a career with a high-performance accounting team, a values-driven culture, and substantial opportunities for professional development, performance-based rewards, and work-life balance.

Qualifications

• CPA/ACCA/ACA/CTA qualification with PQE in Public Practice.
• Strong analytical and technical knowledge.
• Excellent communication and time management skills.
• Commercial awareness and a commitment to exceptional customer service.

Responsibilities

• Build and maintain strong client relationships.
• Support business growth by identifying new client opportunities.
• Develop and implement client service strategies with internal teams.
• Oversee client satisfaction and service performance metrics.

Skills

Client advisory

Excellent communication

Time management

Education

CPA/ACCA/ACA/CTA qualification

Job description

Job Description

Client Services Director-Dublin Are you ready to join a high-performance accounting team delivering excellent client advice and outcomes? We are seeking an experienced and talented Client Services Director to join our Dublin Team and work closely with our Partner and specialist teams.

The Role

This role is an excellent opportunity to build a rewarding career in one of Ireland's fastest growing professional service Firms. Our Client Services Director will work closely with our team in our Dublin Office - to drive the next phase of growth and client impact across the region. The successful candidate will have the opportunity to provide expert advisory and accounting services to our Agri & SME clients.

About Ifac

Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, agri, and family business sectors. We are an award-winning employer and one of Ireland's Top Ten Accountancy firms. Ifac is also one of Ireland's Top 200 Employers 2025 as listed by the Irish Independent in partnership with Statista, and a PrimeGlobal member firm.

Our Purpose

Ifac's purpose is to help its clients to build profitable sustainable futures, so that people and communities across Ireland can thrive.

Our Ambition

With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector.

Why Join Ifac?

At Ifac, we are more than just a workplace - we are a community of professionals committed to growth, innovation, and sector leadership. When you join our team, you'll have the opportunity to: Work with industry-leading experts and clients in Ireland's farming, food, agribusiness, and SME sectors. Be part of a values-driven culture emphasising collaboration, commitment, energy, respect, and foresight. Build a great career, help us achieve our ambitions and help shape the future of Ireland's business landscape. Enjoy a competitive compensation package, including performance-based bonuses and significant opportunities for professional growth.

Making an impact

We build strong client connections through great service, sectoral expertise, and deep engagement. Many of our clients have been with us for generations and we have helped those families build and retain wealth, transition assets, and optimize opportunities. Our Client Services Director will be a trusted advisor and a key support to clients in achieving their ambitions.

Key Responsibilities:

• Building and maintaining strong client relationships.
• Supporting business growth by identifying new client opportunities and expanding existing relationships.
• Developing and implementing client service strategies, collaborate with internal teams, and identify opportunities for growth.
• Oversee client satisfaction, service performance, and other related metrics.

Our new Client Services Director will be a key member of our Senior team and contribute to the growth and development of the Dublin business.

You will be:

• A qualified CPA/ACCA/ACA/CTA accountant with a minimum of seven years of experience (PQE) in Public Practice and will have;
• A passion for helping business owners solve problems and maximize opportunities.
• Excellent communication and time management skills.
• Strong analytical skills and technical knowledge.
• A working knowledge of relevant tax heads.
• An interest in financial modelling, business planning, and development.
• Commercial awareness and a commitment to exceptional customer service.
• A willingness to learn and grow professionally.

Rewards

Our Client Services Director will receive;

• Market-leading compensation and benefits package.
• Substantial employer pension contribution.
• Generous annual leave allowance.
• Supportive family orientated workplace policies.
• Blended WFH.
• Opportunities for internal growth and development.
• Access to a bike to work scheme.
• Access to an employee assistance programme.
• Well-being benefits, including the Digital Doctor programme.
• Regular wellness, social, and charity activities throughout the year.
• Voucher at Christmas.