Client Services Director - Dublin

Ifac Ireland; Dublin; Hybrid; EUR 120,000 - 150,000; Full time

Benefits offered by this job

Market-leading compensation

Pension contribution

Generous annual leave

Family-oriented policies

Blended WFH

Internal growth opportunities

Bike-to-work scheme

Employee assistance programme

Well-being benefits

Wellness & charity activities

Christmas voucher

Job summary

Ifac, Ireland’s leading specialist accounting firm, is seeking a Client Services Director for Dublin. You will work with partner and specialist teams to advise Agri & SME clients and drive growth across the region.

This role offers exposure to high‑impact advisory and accounting services in a fast‑growing practice. You will lead client service strategies, oversee performance metrics, and mentor a team while delivering exceptional service.

Qualifications

• A qualified CPA, ACCA, ACA or CTA with PQE in public practice.
• Strong communication and time-management skills are essential.
• Analytical thinker with technical knowledge in taxation heads.
• Interest in financial modelling and business development.
• Commercial awareness and commitment to client service.
• Willingness to learn and grow professionally.

Responsibilities

• Build and maintain strong client relationships across the Dublin region.
• Identify new client opportunities and expand existing relationships.
• Develop and implement client service strategies with internal teams.
• Oversee client satisfaction, service performance and related metrics.

Skills

Communication

Time-management

Analytical skills

Tax knowledge

Financial modelling

Commercial awareness

Willingness to learn

Education

CPA/ACCA/ACA/CTA

PQE 7+ years

Public practice experience

Job description

Client Services Director – Dublin

Are you ready to join a high-performance accounting team delivering excellent client advice and outcomes? We are seeking an experienced and talented Client Services Director to join our Dublin team and work closely with our partner and specialist teams.

The Role

This role is an excellent opportunity to build a rewarding career in one of Ireland’s fastest growing professional service firms. Our Client Services Director will work closely with our team in our Dublin office to drive the next phase of growth and client impact across the region. The successful candidate will have the opportunity to provide expert advisory and accounting services to our Agri & SME clients.

About Ifac

Founded in 1975, Ifac is Ireland’s specialist professional services firm for the farming, food, agri, and family business sectors. We are an award‑winning employer and one of Ireland’s Top Ten accountancy firms. Ifac is also one of Ireland’s Top 200 Employers 2025 as listed by the Irish Independent in partnership with Statista, and a PrimeGlobal member firm.

Our Purpose

Ifac’s purpose is to help its clients build profitable, sustainable futures so that people and communities across Ireland can thrive.

Our Ambition

With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland’s dynamic SME sector.

Why Join Ifac?

• Work with industry‑leading experts and clients in Ireland’s farming, food, agribusiness, and SME sectors.
• Be part of a values‑driven culture that emphasizes collaboration, commitment, energy, respect, and foresight.
• Build a great career, help us achieve our ambitions, and help shape the future of Ireland’s business landscape.
• Enjoy a competitive compensation package, including performance‑based bonuses and significant opportunities for professional growth.

Making an impact

We build strong client connections through great service, sectoral expertise, and deep engagement. Many of our clients have been with us for generations and we have helped those families build and retain wealth, transition assets, and optimize opportunities. Our Client Services Director will be a trusted advisor and a key support to clients in achieving their ambitions.

Key Responsibilities

• Building and maintaining strong client relationships.
• Supporting business growth by identifying new client opportunities and expanding existing relationships.
• Developing and implementing client service strategies, collaborating with internal teams, and identifying opportunities for growth.
• Overseeing client satisfaction, service performance, and related metrics.

You Will Be

• A qualified CPA, ACCA, ACA, or CTA accountant with a minimum of seven years of experience (PQE) in public practice.
• A passion for helping business owners solve problems and maximize opportunities.
• Excellent communication and time‑management skills.
• Strong analytical skills and technical knowledge.
• A working knowledge of relevant tax heads.
• An interest in financial modelling, business planning, and development.
• Commercial awareness and a commitment to exceptional customer service.
• A willingness to learn and grow professionally.

Rewards

• Market‑leading compensation and benefits package.
• Substantial employer pension contribution.
• Generous annual leave allowance.
• Supportive, family‑oriented workplace policies.
• Blended WFH.
• Opportunities for internal growth and development.
• Access to a bike‑to‑work scheme.
• Access to an employee assistance programme.
• Well‑being benefits, including the Digital Doctor programme.
• Regular wellness, social, and charity activities throughout the year.
• Voucher at Christmas.

Next Steps

Apply in confidence with a full CV quoting reference: CSD/Dublin: [e-mail].

Tel. [phone].