Client Experience & Sales Lead — Clinic Coordinator

Thérapie Clinic; Carlow; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Uncapped commission

Staff discount

Annual leave

Training & development

Job summary

Thérapie Clinic in Carlow is seeking a Clinic Coordinator to ensure an exceptional client journey, support satisfaction and drive revenue and sales performance. You will manage bookings, stock, AWI processes, and upsell opportunities while maintaining high standards of service and a positive team culture.

The role offers ongoing training, staff discounts, and uncapped commission as part of a fast-paced, rewarding environment.

Qualifications

• Qualified Beauty Therapist.
• Experience in client experience management.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver exceptional client service from first contact to follow-up.
• Maximise clinic efficiency through diary and booking management.
• Drive consultations with upselling and cross-selling to meet KPIs.
• Track AWI stock and maintain clinical room standards.

Skills

Client experience management

Excellent communication

Interpersonal skills

Analytical thinking

Multitasking

Education

Qualified Beauty Therapist

Job description

Thérapie Clinic in Carlow is seeking a Clinic Coordinator to ensure an exceptional client journey, support satisfaction and drive revenue and sales performance. You will manage bookings, stock, AWI processes, and upsell opportunities while maintaining high standards of service and a positive team culture.

The role offers ongoing training, staff discounts, and uncapped commission as part of a fast-paced, rewarding environment.