Client Experience & Sales Specialist - Uncapped Commission

Thérapie Clinic; Cork; On-site; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Continuous training

Annual leave

Uncapped commission

Staff discount

Job summary

Thérapie Clinic in Cork is recruiting a Client Experience and Sales Specialist to ensure an exceptional client journey. You will support client satisfaction, revenue goals, and sales performance at our Opera Lane Cork Clinic, contributing to a fast-paced, rewarding environment with uncapped commission potential.

You will be integral to delivering outstanding service and achieving growth through expert consultations.

Qualifications

• Proven experience in client experience management, customer service, or a similar role.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

• Deliver outstanding client service from first contact to follow-up.
• Proactively manage online reviews and resolve complaints efficiently.
• Maximise clinic efficiency through smart diary and booking management.
• Drive and convert consultations with upselling and cross-selling; meet KPIs.

Skills

Client experience management

Customer service

Communication

Interpersonal skills

Multitasking

Problem-solving

Education

Beauty therapy qualification

Job description

Thérapie Clinic in Cork is recruiting a Client Experience and Sales Specialist to ensure an exceptional client journey. You will support client satisfaction, revenue goals, and sales performance at our Opera Lane Cork Clinic, contributing to a fast-paced, rewarding environment with uncapped commission potential.

You will be integral to delivering outstanding service and achieving growth through expert consultations.