Client Experience Optician (Dispensing) – Cork

Bayfields Opticians and Audiologists; Cork; On-site; EUR 28,000 - 42,000; Full time

Job summary

John Daly Opticians in Cork is seeking an Optical Assistant / Dispensing Optician to join our friendly team. You will be the first welcoming face for clients and will deliver warm, professional service in person, over the phone and by email.

The role involves dispensing glasses and supporting the clinical team to ensure a smooth client journey from start to finish. We value a proactive, team-oriented approach and a genuine desire to create an obsessively great customer experience for every

Qualifications

• Experience in an optical environment is preferred.
• Excellent communication and listening skills.
• Confident interacting with clients face-to-face, on the phone and by email.

Responsibilities

• Being the first point of contact for visitors, ensuring they are welcomed.
• Providing warm, friendly, professional service in person, on the phone and by email.
• Listening to and understanding each client's needs.
• Dispensing glasses and carrying out glasses collections.
• Supporting the clinical team and smooth practice operations.
• Creating a welcoming environment for clients and colleagues.
• Building strong relationships to ensure a genuinely personal experience.

Skills

Customer service

Communication skills

Team player

Attention to detail

Job description

John Daly Opticians in Cork is seeking an Optical Assistant / Dispensing Optician to join our friendly team. You will be the first welcoming face for clients and will deliver warm, professional service in person, over the phone and by email.

The role involves dispensing glasses and supporting the clinical team to ensure a smooth client journey from start to finish. We value a proactive, team-oriented approach and a genuine desire to create an obsessively great customer experience for every