Client Accounts Specialist - 12-Month Fixed-Term

Hollybank Trustees Ltd; Leinster; On-site; EUR 28,000 - 36,000; Full time

Job summary

Horse Racing Ireland is seeking a Client Accounts Administrator to deliver best-in-class customer service to the organisation's client account holders. The role reports to the Client Accounts Supervisor and will involve processing cash receipts, invoicing and reconciliations, while maintaining confidentiality and adapting to changing tasks.

This is a 12-month fixed-term contract based in Ballymany, Co. Kildare, requiring strong Excel skills and a professional approach to finance administration.

Qualifications

• Excellent interpersonal, communication skills and the ability to build good working relationships.
• Excellent phone manner with good written communication skills.
• Proven experience of maintaining confidentiality.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to adapt to learning new systems and processes.
• Previous experience in a busy office environment.
• Experience in working to tight deadlines.
• Excellent organisational skills and ability to manage deadlines.
• Knowledge and interest of the racing industry would be an advantage.

Responsibilities

• Provide excellent customer service to all HRI clients, handling a large volume of queries and issues online, in person and via phone, in confidence at all times.
• Distribution of prizemoney efficiently.
• Processing cash and journal receipts to accounts on a daily basis.
• Payment of Third-Party Invoices on behalf of Clients via Banking online.
• Updating client account records and general account administration.
• Carry out credit control processes on overdue accounts & assist in quarterly output of Forfeit List.
• Assist in processing the non-payers foal levy and liaising with the industry services department.
• Liaising with other Industry related Bodies.
• Undertaking and completing various reconciliations including Bank Reconciliations as required.
• Various Reconciliations to include Bank & Holding Accounts.
• Responsibility for processing the month end process
• Other duties as required.

Skills

Customer service

Communication

Excel

Confidentiality

Organisation

Deadline driven

Teamwork

Job description

Horse Racing Ireland is seeking a Client Accounts Administrator to deliver best-in-class customer service to the organisation's client account holders. The role reports to the Client Accounts Supervisor and will involve processing cash receipts, invoicing and reconciliations, while maintaining confidentiality and adapting to changing tasks.

This is a 12-month fixed-term contract based in Ballymany, Co. Kildare, requiring strong Excel skills and a professional approach to finance administration.