Client Accounts & Reconciliations Specialist

Horse Racing Ireland; Ballymany; On-site; EUR 30,000 - 42,000; Full time

Job summary

Horse Racing Ireland is seeking a Client Accounts Administrator to support the Client Accounts Supervisor. You will provide efficient responses to inquiries from a broad range of client account holders and perform day-to-day account administration.

Key duties include handling high volumes of queries by online, in person and phone, processing cash and journal receipts, updating records and supporting month-end tasks. The role emphasizes confidentiality, accuracy and teamwork within a busy office.

Qualifications

• Excellent interpersonal, communication and customer service skills.
• Ability to build good working relationships and maintain confidentiality.
• Strong organisational skills and ability to manage deadlines.

Responsibilities

• Provide excellent customer service to all HRI clients across multiple channels.
• Process cash and journal receipts to accounts on a daily basis.
• Update client account records and assist in month-end tasks.
• Carry out credit control processes on overdue accounts and support the Forfeit List.
• Liaise with industry bodies and other departments as required.

Skills

Interpersonal skills

Communication skills

Customer service

Phone etiquette

Confidentiality

Organisational skills

Deadline management

Tools

Excel

Job description

Horse Racing Ireland is seeking a Client Accounts Administrator to support the Client Accounts Supervisor. You will provide efficient responses to inquiries from a broad range of client account holders and perform day-to-day account administration.

Key duties include handling high volumes of queries by online, in person and phone, processing cash and journal receipts, updating records and supporting month-end tasks. The role emphasizes confidentiality, accuracy and teamwork within a busy office.