Claims Officer - Ukrainian

Allianz Partners; Dublin; On-site; EUR 38,000 - 54,000; Full time

Benefits offered by this job

Dynamic multinational environment

LinkedIn Learning access

Performance bonus

Health insurance

Pension and travel support

Job summary

Allianz Partners Ireland seeks a Claims Handler to join its multicultural Dublin 12 team. You will process and adjudicate claims, ensuring accuracy, timely updates and high-quality client service.

We offer a dynamic multinational environment with learning opportunities (LinkedIn Learning), competitive benefits including health insurance, pension, hybrid working options, and strong career development support.

Qualifications

• Administrative experience is required.
• Experience working to tight deadlines is essential.
• Strong knowledge of Microsoft Office (Excel, Word).
• Valid EU work permit to work full-time in Ireland.
• Fluency in English and Ukrainian.

Responsibilities

• Process claims within the agreed SLA and adjudicate each claim per Allianz Care policy benefits.
• Ensure accurate adjudication/investigation with timely follow-up to deliver a superior client experience and reliable reporting.
• Meet personal and team productivity and quality targets.
• Foster healthy inter-departmental relationships with professional, solution-focused communication.
• Strengthen data management practices to protect customer information and align with data privacy best practices.
• Perform ad hoc duties as required.
• Work in an environment shaped by AI, machine learning, data analytics and cloud-based tools, using insights responsibly.

Skills

Administrative experience

Deadline-driven

Microsoft Office

EU work permit

English, Ukrainian

Job description

Are you interested in working for one of the world’s leading insurance and financial services companies? We are looking for Claims Handlers to join our multicultural team based in Dublin 12. Allianz Partners in Ireland is part of the Allianz Group. Allianz Partners provides global and local health insurance and other employee benefit solutions, health services, administration and reinsurance to its partners and customers around the world who include multinational corporations, SMEs, IGOs, NGOs and private families. We combine digital innovation, data insights and health expertise to make access to care as simple and convenient as possible. We want to have a lasting, positive impact on the health and wellbeing of our customers and wider global communities today, while considering the needs of future generations. For more information, please visit: www.allianz-partners.com.

What You Do

Your key responsibilities:

• Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with Allianz Care policy benefits to achieve company loss ratio targets
• Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
• Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
• Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provide
• Data Management: Strengthening data management practices could ensure that customer information is handled securely and efficiently, aligning with industry best practices for data protection and privacy.
• Other Ad hoc duties as required
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What You Bring

• Administrative experience
• Experience working with tight deadlines
• Strong Knowledge of Microsoft Office ( Excel, Word)
• Valid EU work permit with the ability to work full time year round
• Fluency in English and Ukrainian

What We Offer

Our employees play an integral part of our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being part of their journey. We are there to empower you and your professional and personal goals and for that reason here are some of our benefits:

• Dynamic and Multinational working environment
• Trainings and programs dedicated to Learning and Development (e.g. free accesss to LinkedIn Learning)
• A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance etc.
• Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad.
• Discouts on Allianz Partners products
• Modern Offices

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies.

Allianz Partners is an Equal Opportunities Employer

Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.