Claims Expert

SYSTRA; Dublin; On-site; EUR 36,000 - 54,000; Full time

Job summary

SYSTRA seeks a Senior Claims Expert to lead contracts, claims administration and quantum assessments for CPs under FIDIC frameworks, based in Hanoi. You’ll coordinate with contract packages, review variations and EOTs, and prepare cost claims with expert Excel analysis.

Strong experience in railway or mega projects is essential. International exposure, rigorous documentation, and collaboration with the C&C Director to protect client and employer interests are required.

Qualifications

• Contract and claims administration across multiple contract packages.
• Prepare evaluations, variations, EoT submissions and quantum assessments.
• Forensic evaluation of relevant facts and records for claims defense.

Responsibilities

• Investigate and prepare contractual letters with project teams.
• Review proposed Change Requests, Variations and Claims for correctness.
• Maintain records of delays and assist with delay analyses and counterclaims.
• Prepare robust rebuttals or fair assessments to delay notifications.
• Interface with external experts in arbitration or DB proceedings.

Skills

Contract management

Claims management

Dispute resolution

FIDIC contracts

Education

Bachelor/Master in Quantity Surveying or Commercial Management

MRICS

MCIARB

LLM

Tools

Excel

Job description

SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.

For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.

Context

Within the PIC Project Team based in Hanoi (Vietnam), and under the Contract & Claims Director responsibility, the Claims Expert is in charge of claims and quantum assessments and Contract Administration of the various books of FIDIC and as amended and provides claims administration service and claims rebuttal / assessment / evaluation and recommendation advice to the Contract & Claims Director and to the Client as may be requested during the Contract(s) execution phase for various CPs.

Note:- This position based in Hanoi (Vietnam).

Missions/Main Duties

• Contract and claims administration and coordinator (investigating and preparing contractual letters etc. through close collaboration with each contract package technical team)
• Review and verification for correctness of proposed Project Change Requests, Variations, Claims, quantum assessment, work with schedulers to assess EoT submissions, prepare evaluations, seek agreement and determinations as may be necessary.
• Monitor and ensure a vigilant follow-up of all potential claims and recording in accordance with the timescales of the contracts and work with local contract administration specialist to ensure all dashboards and information is up to date and able to be shared with the client error free.
• Organize meetings if and when required with each Contractor package, work autonomously or as directed by the C&C or Project Director in order to fulfil the overall direction of the Employer or PIC Project Director.
• Ensure compliance with the respective contracts national and international standards and legislation,
• In charge of writing the reports, recommendations, and evaluations and the full excel quantum assessment of each claim submitted.
• Provide cover for C & C Director on leave

Experience Required

• Having minimum 10 years of experience in consulting / project or mega project / EPC field or working field including a minimum of 5 years of Railway / Claims / Contracts experience in similar projects or project of the same scale or bigger.
• Metro or Railway Project Experience essential
• International experience of difficult, fast paced projects with high volume workloads.
• Very good excel level - super user - quantum expertise in excel preparation and PIC assessment of cost claims in excel format.
• Assessment of delay analysis of EOT claims vis-a-vis the Client with aid of schedule team
• Maintain continuous records of delays and propose the strategy to claim such delays.
• To prepare robust rebuttals or fair assessments to delay notifications.
• Manage delay analysis for all planning/time elements of counterclaims and ensure appropriate methods of delay and program analysis with use of the schedule experts
• Provide a forensic analysis and evaluation of relevant facts and records.
• To PM any external parties assigned to develop delay analyses, prepare claims defence, or respond to claims as directed by the line Manager via the Employer / Client
• To interface with any quantum or delay experts in any DB or arbitration proceedings to ensure that the proper delay analyses are performed, and to ensure SYSTRA (The Engineer) or the Clients interests are protected in any possible DB arbitration.
• For proactive Contract Management, to forecast any delay culpability of each Contract Package Contractor and to report such to the C&C Director, PD and Client, and contribute to developing a strategy to mitigate any claims risks.
• To support in assessing and challenging the quantum of any received claims.
• To review and advise the appropriateness of any mutual submission made to the Client together with advice the risks, and the mitigation measures.

Technical expert in Claim Management and Dispute Resolution Proceedings

• Expert in FIDIC Contract and Claim Management

Profile/Skills

• Contractor or Consultant Background
• BSc or BA or MSc Quantity Surveying or Commercial Management
• MRICS (attained in Europe)
• MCIARB (ok not essential)
• LLM or SQE 1 & 2 (a plus but not essential)
• Western Educated (not correspondence or online) – preferably native English speaker or high business fluency for letter and report writing without errors.

Systra is an equal opportunities company; this position is open to all applicants. Workplace Type