Chief Sales & Customer Experience Officer

Glanmore Foods; Dublin; On-site; EUR 100,000 - 160,000; Full time

Benefits offered by this job

Discounts on brands across the Island

Flexible working

Free parking at the office

Career Pathways to support progression

Learning & development programs

Wellness programs

Employee Assistance Program

Job summary

Glanmore Foods, part of the Compass Group, is recruiting a Head of Sales & Customer Service to lead the Ireland-wide sales and customer service functions from our Blanchardstown Dublin base. This senior leadership role focuses on sustainable revenue growth, customer retention, and service excellence, reporting to the Operations Director and sitting on the SLT.

You will drive commercial performance, lead CRM initiatives, develop high-performing teams, and partner across operations to deliver

Qualifications

• Senior leader with proven sales and customer service track record.
• Experience driving revenue growth and customer retention.
• Strong data literacy and CRM analytics.
• Commercial acumen and leadership across functions.

Responsibilities

• Lead Sales and Customer Service teams to deliver targets.
• Drive value-based selling with service excellence.
• Oversee tender opportunities and major accounts.
• Align with operations and logistics to ensure service quality.
• Champion digital transformation and CRM usage.
• Contribute to Senior Leadership Team strategy.

Skills

CRM systems

Leadership

Data analytics

Tools

CRM systems

Job description

Glanmore Foods, part of the Compass Group, is recruiting a Head of Sales & Customer Service to lead the Ireland-wide sales and customer service functions from our Blanchardstown Dublin base. This senior leadership role focuses on sustainable revenue growth, customer retention, and service excellence, reporting to the Operations Director and sitting on the SLT.

You will drive commercial performance, lead CRM initiatives, develop high-performing teams, and partner across operations to deliver