Catering Service & Guest Experience Associate

Aramark; Limerick; Hybrid; EUR 24,000 - 30,000; Full time

Job summary

Aramark Ireland is seeking a friendly Catering Assistant to join our busy Limerick team. You will support service, food handling and customer care, helping keep dining areas clean and welcoming.

This frontline role focuses on peak periods and requires teamwork with kitchen and front-of-house staff. No prior catering experience is required as onboarding and training are provided; Garda Vetting is required and you must have the legal right to work in Ireland.

Qualifications

• Customer-focused with a positive attitude.
• Excellent customer service and communication.
• Ability to work in a team in a fast-paced environment.
• Reliability and flexibility with good numeracy.
• Willingness to obtain food hygiene awareness.

Responsibilities

• Serve food and beverages to customers during service periods with a friendly and professional demeanor.
• Operate the till system accurately and handle cash transactions with precision.
• Assist with food preparation and basic kitchen duties while maintaining attention to detail.
• Support the catering team to ensure smooth service operations during busy periods.
• Maintain exceptional standards of cleanliness and hygiene in kitchen and dining areas.
• Perform washing up and general housekeeping duties efficiently.
• Follow all food hygiene, health and safety, and company procedures consistently.
• Provide outstanding customer service to all customers, staff, and visitors.
• Work collaboratively with team members to achieve daily operational goals.
• Respond flexibly to changing priorities and support team members as needed.
• Multitask effectively in a fast-paced environment while maintaining quality standards.
• Recognize and accommodate dietary requirements and allergies with care and attention.
• Maintain composure and professionalism during peak service times.
• Willingness to learn and develop your skill set in a catering environment.

Skills

Customer service

Teamwork

Communication

Reliability

Multitasking

Attention to detail

Job description

At Aramark, we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. No matter what you're pursuing, we can help you reach your full potential. Every day presents a new challenge and opportunity to discover something new about yourself.

Job Description

We're looking for an enthusiastic and reliable Catering Assistant to join our dynamic team in Limerick, Ireland. In this role, you'll be a key part of our catering operations, supporting our team in delivering exceptional food service and maintaining the highest standards of cleanliness and customer care. This is an excellent opportunity to work in a fast-paced environment where your contributions directly impact the experience of our customers and colleagues.

• Serve food and beverages to customers during service periods with a friendly and professional demeanor
• Operate the till system accurately and handle cash transactions with precision
• Assist with food preparation and basic kitchen duties while maintaining attention to detail
• Support the catering team to ensure smooth service operations during busy periods
• Maintain exceptional standards of cleanliness and hygiene in kitchen and dining areas
• Perform washing up and general housekeeping duties efficiently
• Follow all food hygiene, health and safety, and company procedures consistently
• Provide outstanding customer service to all customers, staff, and visitors
• Work collaboratively with team members to achieve daily operational goals
• Respond flexibly to changing priorities and support team members as needed
• Multitask effectively in a fast-paced environment while maintaining quality standards
• Recognize and accommodate dietary requirements and allergies with care and attention
• Maintain composure and professionalism during peak service times

Qualifications

**What We're Looking For**

• A positive and enthusiastic attitude toward work and customer service
• Excellent customer service skills with a genuine commitment to customer satisfaction
• Ability to work effectively and collaboratively as part of a team
• Strong communication skills and a friendly, approachable demeanor
• Reliable and flexible approach to work with strong organizational abilities
• Basic numeracy skills for till operations and transaction handling
• Physical stamina to work on your feet for extended periods
• Attention to detail and commitment to maintaining high standards of cleanliness
• Willingness to follow health and safety procedures and company policies
• Ability to multitask and adapt to changing service demands
• Problem-solving mindset and proactive approach to challenges
• Punctuality and strong reliability in meeting work commitments
• Ability to maintain composure and professionalism under pressure
• Willingness to learn and develop your skill set in a catering environment

**Experience & Certifications**

• Previous catering or food service experience is desirable but not essential, as comprehensive onboarding and training will be provided
• Food hygiene awareness or willingness to obtain certification (desirable)

**Additional Requirements**

• Garda Vetting clearance required
• Legal right to work in Ireland

Additional Information

About Aramark
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.

Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.