Catering, Hospitality & Mailroom Lead

Northern Europe; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Aramark Ireland is seeking a Catering supervisor and Mailroom Assistant to coordinate daily catering, hospitality, and mailroom services. You will lead the catering team, manage bookings and events, and ensure high quality of service in line with company standards.

The role focuses on delivering excellent client experiences, maintaining health and safety, and building strong stakeholder relationships while overseeing stock, records, and office supplies.

Qualifications

• Previous experience in catering, hospitality, or workplace services supervision.
• Strong customer service skills and client relationship abilities.
• Excellent communication and interpersonal skills.
• Ability to coordinate multiple priorities in fast-paced settings.
• Leadership experience with coaching and team support.
• Strong organisational and time management skills.
• Good understanding of health and safety, food hygiene, and compliance.
• Problem-solving and decision-making capabilities.

Responsibilities

• Coordinate the daily delivery of catering, hospitality, and mailroom services.
• Ensure high-quality food service and exceptional customer experience at all times.
• Manage hospitality bookings, meetings, events, conferences, and client functions.
• Lead, motivate, and support catering team members, ensuring excellent performance standards.
• Work closely with the mailroom team to ensure compliance with all operational procedures and service level agreements.
• Monitor service quality, health & safety standards, and food hygiene compliance.
• Manage stock levels and oversee the ordering of catering, hospitality, and office supplies.
• Build strong relationships with clients, visitors, suppliers, and key stakeholders.
• Ensure all hospitality areas, meeting rooms, and service spaces are maintained to a professional standard.
• Maintain accurate records, reports, and documentation as required.
• Identify opportunities for service improvement and operational efficiencies.
• Support the implementation of company policies, procedures, and best practices.

Skills

Customer service

Communication

Leadership

Multitasking

Tools

Microsoft Office

Job description

Aramark Ireland is seeking a Catering supervisor and Mailroom Assistant to coordinate daily catering, hospitality, and mailroom services. You will lead the catering team, manage bookings and events, and ensure high quality of service in line with company standards.

The role focuses on delivering excellent client experiences, maintaining health and safety, and building strong stakeholder relationships while overseeing stock, records, and office supplies.