Catering Supervisor

Aramark; Galway; On-site; EUR 32,000 - 42,000; Full time

Job summary

Aramark Ireland in Galway is seeking a Catering Supervisor to lead daily catering operations with a focus on service excellence, safety, and quality. You will mentor the team, supervise service delivery, and ensure compliance with food safety standards while delivering memorable dining experiences.

You’ll work closely with management to manage stock, handle customer queries, and maintain high presentation and cleanliness standards in a fast-paced environment.

Qualifications

• Experience in catering, hospitality or food service environments.
• Proven ability to supervise a team in a fast-paced setting.
• Strong customer-service and communication skills with relationships built.

Responsibilities

• Supervise, motivate and mentor team members to deliver outstanding service.
• Ensure food is prepared, displayed and served to high standards.
• Manage stock, ordering and inventory to minimise waste and optimise resources.
• Handle customer queries and complaints with empathy and professionalism.

Skills

Catering experience

Leadership

Customer service

Communication

Organisational skills

Food hygiene knowledge

Education

Food Safety Certification

Tools

POS systems

Catering management software

Job description

At Aramark we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

We are seeking an experienced and motivated Catering Supervisor to join our dynamic team in Galway, Ireland. This is an excellent opportunity to lead by example, inspire your team, and deliver exceptional dining experiences. As a Catering Supervisor, you will play a pivotal role in ensuring the smooth day-to-day operation of our catering service whilst maintaining the highest standards of food quality, customer service, and safety. - Support the management team in overseeing the daily operation of the catering service with efficiency and transparency

• Supervise, motivate, and mentor team members to consistently deliver outstanding customer service and maintain team morale - Ensure food is prepared, displayed, and served to the highest standards, maintaining meticulous attention to detail - Manage stock control, ordering, and inventory with analytical precision to minimise waste and optimise resources
• Maintain strict compliance with food safety, health & safety regulations, and company procedures at all times - Provide training, guidance, and development opportunities to catering team members, fostering a culture of continuous improvement - Handle customer queries and complaints with empathy and professionalism, ensuring positive resolutions and memorable experiences
• Assist with cash handling, reconciliation, and daily administration duties as required - Maintain catering areas to the highest standards of cleanliness, safety, and presentation - Demonstrate resilience and decisiveness when managing challenges in a fast-paced environment - Collaborate with colleagues across departments to support organisational goals and deliver innovative solutions

Qualifications

• Proven experience working within a catering, hospitality, or food service environment - Demonstrated experience supervising or leading a team in a fast-paced setting - Strong customer service and communication skills with the ability to build positive relationships
• Excellent organisational skills with meticulous attention to detail and the ability to prioritise effectively - Solid knowledge of food hygiene practices and health & safety regulations - Proven problem-solving abilities and conflict resolution skills - Experience with stock control, inventory management, and basic budget management - Ability to work flexibly and adapt to changing circumstances whilst maintaining high standards
• A positive, inclusive attitude with genuine passion for delivering exceptional service - Desirable: Food Safety Certification or equivalent qualification - Desirable: Experience in staff training, induction, and performance appraisal - Desirable: Experience with catering management systems or point-of-sale technology

Additional Information

About Aramark
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.

Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.