Catering Business Manager – Growth & Operations

Sodexo Group; Limerick; On-site; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Group in Limerick is seeking an experienced Catering Business Manager to lead a busy on-site operation including kitchen, restaurants, hospitality events and vending services.

You will drive exceptional customer experiences while managing commercial performance, financial reporting and business growth, working closely with the client and Sodexo teams to deliver high-quality services and profitable operations.

Qualifications

• Strong business management, commercial and people leadership experience, ideally gained within catering, hospitality or a similar customer-focused environment.
• Experience in business management or a related role.
• Strong commercial awareness and experience managing budgets, costs and financial performance.
• Excellent customer service and stakeholder management skills.
• Experience leading, motivating and developing teams.
• Strong communication and organisational skills with a keen eye for detail.
• Good IT skills and confidence using systems and data to monitor performance.

Responsibilities

• Lead and manage the day-to-day delivery of kitchen, restaurant, hospitality and vending services.
• Drive sales growth, customer loyalty and opportunities to improve the customer experience.
• Manage staffing levels and rotas in line with trading patterns, business needs and budget requirements.
• Monitor financial performance, produce trading returns and support monthly P&L reporting and forecasting.
• Manage client billing and prepare for monthly financial reviews.
• Control stock, cash, costs and wastage to protect profitability.
• Work closely with the onsite client and key stakeholders to deliver an excellent service.
• Lead, support and develop your team through training, communication and performance reviews.
• Ensure high standards of food safety, hygiene, health & safety and regulatory compliance.
• Maintain accurate records and use systems and data to monitor performance and identify opportunities for improvement.
• Support a strong sales culture and put plans in place to address any gaps in performance.
• Work closely with wider business teams to align strategy and continuously improve the food offer and customer journey.

Skills

Business management

Commercial leadership

People leadership

Budget management

Customer service

Stakeholder management

Team leadership

IT skills

Job description

Sodexo Group in Limerick is seeking an experienced Catering Business Manager to lead a busy on-site operation including kitchen, restaurants, hospitality events and vending services.

You will drive exceptional customer experiences while managing commercial performance, financial reporting and business growth, working closely with the client and Sodexo teams to deliver high-quality services and profitable operations.