Catering Assistant

Wshgroup; Limerick; On-site; EUR 25,000 - 35,000; Full time

Job summary

BaxterStorey in Ireland is seeking a customer-focused hospitality professional to join our daytime service team. You will serve food and beverages with warmth, ensure guest needs are addressed, and contribute to a welcoming dining experience.

As part of a collaborative environment, you will work with colleagues to maintain high hygiene standards, follow local health and safety guidelines, and uphold BaxterStorey's values of inclusivity and excellence in service.

Qualifications

• Passion for food and customer service.
• Collaborative team player with a positive attitude.
• Solution-oriented and able to adapt to challenges.
• Experience in food service is a plus.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Serve food and beverages to guests in a friendly, professional manner.
• Provide attentive customer service along the guest journey.
• Collaborate with staff to ensure smooth operations and an inclusive environment.
• Comply with health and safety regulations and location guidelines.
• Maintain cleanliness in kitchen and dining areas.

Skills

Passion for food

Customer service

Teamwork

Adaptability

Hospitality experience

Food safety knowledge

Job description

Key Responsibilities

• Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Key Requirements

• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

About BaxterStorey

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

• ALWAYS VISIONARY
  We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
• WHOLEHEARTEDLY POSITIVE
  We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
• CREATIVELY COLLABORATIVE
  We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS
  We work together as a team to lead by example, protecting the planet and supporting local communities.

Equality, Diversity & Inclusion

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.