Cash Services Operations Manager

Brink's; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

Brink's is seeking an experienced Operations Manager in Ireland to lead resources, budgets, and processes across the department. The role emphasizes cost-effectiveness, profitability, security, and performance improvements within a union environment.

The successful candidate will drive continuous improvement, oversee team objectives, and collaborate with the Branch Manager to optimize resources and safeguard SOPs and health & safety policies.

Qualifications

• People management experience essential.
• Clear and fluent communication with strong interpersonal skills.
• Ability to build strong and constructive relationships.
• Excellent analytical capabilities and strong IT capabilities.
• Experience within a Union Environment.
• Proven experience in Customer Relationship Management.

Responsibilities

• Manage and monitor departmental budgets in conjunction with the Branch Manager, including headcount.
• Work with Branch Manager to improve the efficiency and effectiveness of the department and manage change where necessary, optimizing resources to meet operational needs.
• Focus on continuous improvement and productivity.
• Liaising with customers to ensure the company's customer care policy is maintained.
• Set & monitor team and individual objectives.
• Contribute to the recruitment, training and development of employees, ensuring needs are recognized and met.
• Manage and enhance performance of team members, ensuring a clear focus on SOP’s and Security procedures.
• Contribute to the implementation of the Company’s Health & Safety policy.
• Promote and maintain an effective and harmonious working environment.
• Authorize department’s timesheets and leave applications.
• Provide accurate & timely management information regarding the department's performance, ensuring the systems are updated and maintained.
• Communicate with employees to give and receive information by Branch meetings and/or staff briefings.

Skills

People Management

Clear communication

Relationship building

Analytical capabilities

IT capabilities

Union environment

Customer relationship management

Job description

Brink's is seeking an experienced Operations Manager in Ireland to lead resources, budgets, and processes across the department. The role emphasizes cost-effectiveness, profitability, security, and performance improvements within a union environment.

The successful candidate will drive continuous improvement, oversee team objectives, and collaborate with the Branch Manager to optimize resources and safeguard SOPs and health & safety policies.