Care Coordination & Administration Specialist

Bluebird Care Ireland; Waterford; On-site; EUR 40,000 - 52,000; Full time

Job summary

Bluebird Care Ireland is seeking a Care Coordinator to effectively coordinate Care Assistants so customers receive high-quality homecare and remain safe and comfortable at home. A calm, supportive manner and strong organisation are essential.

You will liaise with managers, roster staff, process referrals, and ensure care plans are followed, while maintaining records and complying with confidentiality and regulatory requirements.

Qualifications

• Knowledge and understanding of delivering homecare services.
• Excellent organisational skills and ability to plan workloads efficiently.
• Strong written and verbal communication skills.
• Ability to maintain confidential records and follow reporting procedures.
• IT literacy and accuracy in record-keeping.

Responsibilities

• Liaise with Lead Coordinator/Registered Manager to ensure staffing levels meet business needs.
• Accept, allocate and process new customer referrals promptly.
• Update care requirements and adjust rosters as needed.
• Ensure timely delivery of care aligned with care plans.
• Schedule carers considering skills, availability, routes and client preferences.
• Assist with emergency coverage and maintain rotas.
• Maintain up-to-date records and safeguard confidentiality.
• Support office team with reporting and communications.

Job description

Bluebird Care Ireland is seeking a Care Coordinator to effectively coordinate Care Assistants so customers receive high-quality homecare and remain safe and comfortable at home. A calm, supportive manner and strong organisation are essential.

You will liaise with managers, roster staff, process referrals, and ensure care plans are followed, while maintaining records and complying with confidentiality and regulatory requirements.