Café Manager, Wilton Park

All The Food; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Daytime hours

Creative environment with founders

Local ingredients

Staff meals and coffee

Bike to work

Job summary

Scéal in Dublin 2 is seeking a people-centric leader to guide the new Wilton Park site. You will mentor a FOH team, ensuring warm hospitality, attention to detail and a shared commitment to excellence.

You will champion brand standards, lead operational rhythm and drive growth as Scéal expands. A role focused on team culture, training and guest experience with daytime hours and collaborative founders.

Qualifications

• Proven leadership of high-volume FOH teams in specialty coffee or premium hospitality.
• Meticulous approach to rostering, budgets and stock procurement.
• Ambitious, proactive mindset with ability to scale with growth.
• Genuine passion for artisan food and coffee, with brand ownership.
• Excellent emotional intelligence and communication for a high-performing team.

Responsibilities

• Lead the daily cafe operations, balancing front-of-house energy with bakery production.
• Maintain Scéal's brand standards and atmosphere across the space.
• Act as the bridge between customers and the production team with clear communication.
• Recruit, onboard and train Baristas and FOH staff as the business grows.
• Manage rosters, budgets and stock procurement to support smooth service.
• Ensure safety and HACCP compliance and upkeep of equipment.

Skills

Leadership

Operations

Brand Ambassadorship

Growth Mindset

People-first Culture

Job description

At Scéal, our community is at the heart of everything we do. As we expand into our third location this year, we are looking for a people-centric leader to help us maintain our signature warmth and excellence at our new site at Wilton Park, Dublin 2.

Who You Are:

• – A specialty coffee enthusiast with a passion for exceptional service.
• – A mentor who can inspire and lead a FOH team in a dynamic, evolving environment.
• – Someone who notices the "little things" that make a customer's day.

What’s in it for you?

You aren’t just joining a bakery; you’re joining a movement. With one new location already thriving and you are coming on board at a definitive moment in the Scéal story. For a leader looking to build a long-term career, the timing couldn't be better.

A Culture of Genuine Care

We believe that hospitality starts with how we treat our own. You’ll be part of a supportive, kind, and high-energy team culture where we genuinely care about one another’s well-being. We work hard, but we do it in an environment that respects your voice and values your contribution.

As one of Ireland’s most acclaimed new-wave bakeries, we offer a front-row seat to industry excellence. You will have the opportunity to:

• – Learn from the Best: Gain deep insights into specialty coffee, artisan production, and high-level hospitality management.
• – Progress Rapidly: With our ongoing expansion, there is a clear and direct path for career progression into senior leadership roles.
• – Shape the Brand: Have a real seat at the table, influencing how we grow and how our community evolves.

Operational Leadership & Excellence

• – Orchestrate Daily Flow: Lead the daily rhythm of the cafe with a hands-on approach, ensuring seamless transitions between the front-of-house energy and the bakery production.
• – Brand Stewardship: Ensure every inch of the space reflects Scéal’s high standards, from the visual presentation of our bakes to the overall "vibe" and atmosphere.
• – The Bridge: Act as the vital link between our customers and the production team, fostering a culture of clear, timely, and collaborative communication.

Team Culture & People Development

• – Be a mentor. You will develop and protect an incredible team culture, turning a group of staff into a high-performing, connected community.
• – Strategic Growth: Lead the charge on recruitment, onboarding, and continuous training for our Baristas and FOH team, ensuring they grow as the business grows.
• – Team Logistics: Master the art of the rota, balancing labor budgets with the human needs of the team to ensure a happy, motivated workplace.

The Guest Experience

• – Sceal Hospitality: Set the gold standard for customer service, handling queries with a "yes" attitude and genuine warmth.
• – Trend Spotting: Analyze customer demand and local trends, sharing your "ear to the ground" insights with the senior production team to help shape our future menus.

Business & Technical Management

• – Resource Management: Own the inventory and procurement process, ensuring we have exactly what we need to deliver excellence every day.
• – Performance Tracking: Manage revenue reporting and team budgeting, using data to help drive the cafe’s success.
• – Safety & Care: Maintain our high standards of safety and hygiene, overseeing HACCP compliance and equipment maintenance to keep the engine of the cafe running smoothly.

The Essentials

• – Competitive salary reflective of your experience and leadership.
• – Daytime-only hours (no late nights!) promoting a healthy work-life balance.
• – Working in a creative and supportive environment alongside the founders
• – The chance to work with the finest local ingredients
• – Staff coffees, home-cooked staff meals and plenty of flaky buttery pastry
• – A bike to work scheme (promoting healthy choices)

Requirements

• – Proven Leadership: Experience leading high-volume teams within a specialty coffee or premium hospitality environment.
• – Operational Excellence: A meticulous eye for detail with the ability to manage rotas, budgets, and stock procurement seamlessly.
• – Brand Ambassadorship: A genuine passion for artisan food and specialty coffee, acting as the primary voice of the Scéal brand for our guests.
• – Growth Mindset: A proactive, "solutions-oriented" attitude with the ambition to scale alongside a rapidly expanding business.
• – People-First Approach: Exceptional emotional intelligence and communication skills to foster a kind, high-performing team culture.