Business Readiness Lead – Level 3 (Senior)

Intellect; Dublin; Hybride; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Intellect is hiring a Senior Business Readiness Lead to drive readiness, operational transition and change adoption for a major programme in a complex public sector environment. The role focuses on stakeholder engagement, process transformation and training to prepare users and organisations for new systems and processes.

The successful candidate will coordinate readiness activities, manage governance, and ensure delivery of readiness milestones while working in a hybrid Dublin office setup with

Qualifications

• Minimum 7 years of relevant experience in a business readiness role at managerial or specialist level.
• Public sector or regulated environment experience delivering business readiness activities.
• Senior-level experience leading complex projects or programmes.
• Primary degree or equivalent in Business/PM/Change/IT or related field.
• Availability to commence on 23 November 2026 and travel to designated offices as required.

Responsabilités

• Lead the business readiness agenda and ensure end-user preparedness for programme implementation.
• Develop and implement the business readiness strategy, objectives and delivery plan.
• Design and deliver training, guidance and support materials for stakeholders and end users.
• Coordinate stakeholder engagement, familiarisation sessions, demonstrations and UAT readiness.
• Develop operational guidance, process documentation and readiness materials.
• Conduct business readiness assessments and identify gaps, risks and actions for implementation.
• Facilitate workshops and planning sessions to align stakeholders and drive readiness.
• Act as the main contact between business owners, programme teams and stakeholders.

Connaissances

Business readiness

Stakeholder engagement

Operational transformation

Project coordination

Leadership

Governance

English proficiency

Formation

Bachelor's degree or equivalent in related field

Description du poste

Business Readiness Lead – Level 3 (Senior)

Contract Start Date: 23 November 2026, or as soon as possible thereafter

Contract Duration: 12 months

Working Hours: Monday to Friday, in line with standard working hours

Base Location: Dublin, Ireland (Marlborough Street, Dublin 1)

Working Model: Hybrid, with 2 days per week required in the office.

Travel Requirements: Candidates must be willing and able to travel to other designated offices, including Blanchardstown, Athlone and Tullamore, as required by the programme.

Important: The ability to attend onsite at any of the specified office locations when required is mandatory. Candidates should be comfortable with the hybrid arrangement and occasional travel between locations.

Intellect is hiring an experienced Business Readiness Lead – Level 3 (Senior) to lead business readiness, operational transition and change adoption activities for a major programme within a complex public sector or similarly regulated environment.

The successful candidate will have a strong background in business readiness, stakeholder engagement and operational transformation, with the ability to lead complex initiatives and prepare users and organisations for the successful implementation of new processes, training and technology.

Mandatory Requirements

Candidates must meet all the following requirements to be considered for this role:

• Minimum 7 years of relevant experience in a business readiness role at managerial or specialist level within a large organisation.
• Public sector or regulated environment experience: Demonstrable experience delivering business readiness activities in a complex public sector or similarly regulated environment.
• Senior-level experience: Proven ability to lead complex projects or programmes, coordinate specialist teams and take responsibility for key deliverables and outcomes.
• Relevant qualification: A primary degree or equivalent in a related discipline, such as Business, Project Management, Change Management, IT or a related field.
• Availability: Must be available to commence on 23 November 2026, or as soon as possible thereafter.
• Travel flexibility: Must be able to attend onsite at required offices, including Dublin, Blanchardstown, Athlone and Tullamore, as needed.
• English proficiency: Fluent English is essential. Candidates whose native language is not English should hold a CEFR C2 certificate or equivalent. Where a certificate is unavailable, fluency may be verified during the interview or presentation process.

Key Responsibilities

The successful candidate will be responsible for:

• Leading the business readiness agenda, ensuring operational teams and end users are prepared for programme implementation.
• Developing and implementing the business readiness strategy, objectives and delivery plan.
• Designing and delivering training, guidance and support materials for relevant stakeholders and end users.
• Coordinating stakeholder engagement, familiarisation sessions, demonstrations and User Acceptance Testing (UAT) readiness activities.
• Developing operational guidance, process documentation and business readiness materials.
• Conducting business readiness assessments and identifying gaps, risks and actions required to support implementation.
• Facilitating workshops, meetings and planning sessions to align stakeholders and drive readiness activities.
• Acting as the key point of contact between business owners, programme teams and wider stakeholder groups on business readiness matters.
• Supporting adoption of new processes, training and technology while encouraging engagement and minimising resistance to change.

Essential Experience and Competencies

Candidates should be able to demonstrate:

• A strong track record in leading business readiness and operational transition activities within a public sector or similarly regulated organisation.
• Experience working with policy interpretation, service establishment and operational transformation.
• The ability to collaborate effectively with policy teams, operational services, ICT teams and external partners.
• Strong organisational, communication, stakeholder management and coordination skills.
• The ability to work independently, take ownership of outcomes and operate within established governance and decision-making structures.
• Experience leading complex projects and coordinating contributions from multiple teams and specialists.

The following would be an advantage but are not mandatory:

• Change Management certification.
• Project Management certification, such as PRINCE2, PMP or AgilePM.
• Business Analysis certification.
• Experience in programme coordination and managing multiple workstreams.
• Experience supporting pilot programmes, user training, technology adoption and change engagement.
• The ability to influence and guide teams sucessfully.