Business Analyst – Digital

Musgrave; Cork; Hybrid; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Work Smart hybrid model

Career development opportunities

Job summary

Musgrave is seeking a Business Analyst to join the Digital PMO in Cork for a 2-year contract. You will lead analysis across digital initiatives, capturing requirements, processes and acceptance criteria, and helping to shape roadmaps with stakeholders.

The role emphasises value realisation and strong collaboration with Product and IT teams. Ideal candidates have 3+ years in BA, a relevant degree, and a proven ability to drive improvements in a fast-paced, multi-stakeholder environment.

Qualifications

• Minimum 3 years’ experience as a Business Analyst or Senior BA, preferably in digital, change or transformation initiatives.
• Proven ability to elicit, analyse, document and validate requirements, process flows, use cases and business rules.
• Strong stakeholder engagement to assess current processes and define future-state improvements.
• Experience supporting digital product or technology-enabled delivery in a complex environment.
• Proactive, collaborative, delivery-focused approach with continuous improvement mindset.

Responsibilities

• Lead business analysis activities across digital initiatives, identifying challenges, opportunities, objectives and outcomes.
• Elicit and validate requirements, process flows, use cases, and functional needs.
• Work with stakeholders to map current processes and opportunities for improvement and efficiency.
• Translate needs into detailed requirements and artefacts for Product Managers, IT teams and QA.
• Support solution validation, user acceptance testing, and business readiness.

Skills

Stakeholder engagement

Requirements elicitation

Process mapping

Facilitation

Cross-functional collaboration

Education

Bachelor's degree in business or information systems

Job description

Join Musgrave – A Legacy of Innovation, Community, and Excellence

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

Business Analyst - Digital

Contract: 2 Years

Location: Cork

Join Musgrave – A Legacy of Innovation, Community, and Excellence

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our Digital Team as a Business Analyst. We are seeking a Business Analyst to join the Musgrave PMO, supporting digital initiatives in a fast-paced and evolving environment. This role focuses on understanding business needs, defining clear requirements, use cases, acceptance criteria, improving processes, and ensuring solutions deliver measurable business value. It is distinct from Product Manager, IT Product Owner, and IT Business Analyst roles, with a strong emphasis on business analysis, stakeholder engagement, and value realisation.

What you’ll be doing:

• Lead business analysis activities across digital initiatives, identifying business challenges, opportunities, objectives, and desired outcomes.
• Elicit, analyse, document, and validate business requirements, process flows, use cases, and functional needs in a clear and structured way.
• Work closely with business stakeholders to understand current processes, identify pain points, and define opportunities for process improvement and operational efficiency.
• Translate business needs into detailed requirements and support artefacts that can be used by Product Managers, IT Product Owners, IT Business Analysts, technical teams, vendors, and QA teams.
• Support the shaping of initiatives by contributing business context, impact assessment, benefits, risks, assumptions, and change considerations.
• Partner with Business stakeholders, Product Managers and IT Product Owners by providing business insight, evidence, and stakeholder input to inform roadmap and backlog decisions.
• Collaborate with IT Business Analysts and technical teams to clarify requirements, resolve queries, and ensure business intent is accurately reflected in solution design and implementation.
• Support vendor engagement by defining requirements, reviewing proposed solutions, and ensuring third-party deliverables align with agreed business needs.
• Support solution validation, user acceptance testing, and business readiness to ensure delivered capabilities meet agreed requirements and are fit for purpose.
• Facilitate workshops, requirement reviews, and stakeholder discussions to drive alignment, decision-making, and consensus across cross-functional teams.
• Maintain strong awareness of digital trends, customer needs, business priorities, and market developments to support continuous improvement and innovation.

What we are looking for:

• A third-level qualification in business, information systems, technology, or a related discipline, or equivalent relevant experience.
• A minimum of 3 years’ experience in a Business Analyst or Senior Business Analyst role, ideally supporting digital, business change, or transformation initiatives.
• Proven experience eliciting, analysing, documenting, and validating business requirements, process flows, use cases, and business rules.
• Strong experience working with business stakeholders to assess current-state processes, define future-state requirements, and identify improvement opportunities.
• Experience supporting digital product or technology-enabled delivery in a complex organisational environment.
• Strong analytical, problem-solving, and process-mapping capability, with the ability to manage multiple priorities and competing business demands.
• Experience facilitating workshops, stakeholder interviews, requirement reviews, and decision-making sessions across cross-functional teams.
• Experience working collaboratively with Product Managers, UX Designers, Product Owners, IT teams, vendors, and testing teams to support successful solution delivery.
• Experience contributing to user acceptance testing, solution validation, business readiness, and implementation support.

Desirable Experience:

• Experience supporting change, transformation, or continuous improvement initiatives.
• Exposure to Agile, Waterfall, or hybrid delivery methodologies.
• Experience working in retail, digital, customer-facing, or multi-stakeholder business environments.
• Formal Business Analysis certification or relevant professional training would be an advantage.

Essential Skills:

• Excellent stakeholder engagement, communication, and influencing skills, with the ability to build strong relationships across business and delivery teams.
• Strong requirements elicitation, analysis, documentation, and validation skills, with high attention to detail and clarity.
• Strong facilitation, workshop management, and consensus-building capability.
• Strong process analysis and problem-solving skills, with the ability to convert complex business issues into practical, structured outputs.
• Ability to work effectively across business, product, and technology teams while maintaining a clear focus on business needs and outcomes.
• Strong planning and organisational skills, with the ability to manage multiple workstreams and priorities in a fast-paced environment.
• Commercial awareness and sound judgement, with the ability to assess risks, impacts, dependencies, and business value.
• A proactive, collaborative, and delivery-focused approach, with a strong commitment to continuous improvement and quality outcomes.

Why Musgrave:

Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact.

Innovation Focus: Be part of a company that values forward-thinking solutions.

Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.