Business Analyst

Aviva; Dublin; Hybrid; EUR 65,000 - 85,000; Full time

Job summary

Aviva in Dublin is seeking a Business Analyst specialising in Financial Crime and Regulatory Change. You will translate regulatory requirements into clear business outcomes and support AML initiatives across Operations, Compliance, Risk, and Technology, including Life & Pensions processes.

The role suits an experienced BA with exposure to large-scale transformation in regulated financial services. This six-month contract involves requirements elicitation, process mapping, testing support, and

Qualifications

• Proven BA experience in Financial Services with regulatory change impact.
• Strong ability to translate regulatory requirements into business needs.
• Experience in AML/Financial Crime or related regulatory programmes.
• Experience delivering across Life & Pensions operations.
• Excellent stakeholder management and communication skills.
• Experience working in Agile, Waterfall or hybrid delivery environments.

Responsibilities

• Analyse regulatory requirements and translate into clear business requirements.
• Facilitate workshops with Operations, Financial Crime, Compliance, Risk, Tech and suppliers.
• Elicit, document and manage requirements with traceability across the lifecycle.
• Conduct current/future state process analysis and gap assessments.
• Support design of compliant processes and customer journeys for Life & Pensions.
• Produce structured docs: requirements specs, process maps, user stories, acceptance criteria.
• Collaborate with delivery teams to ensure requirements are understood and implemented.
• Support testing, readiness, implementation and validation activities.
• Contribute to AML workstreams: CDD, Know Your Customer, Customer Risk Rating.

Skills

Business Analysis

Regulatory Change

Life & Pensions

Stakeholder Mgmt

Requirements Elicitation

Process Mapping

Agile/Hybrid

CDD/KYC

AML

Regulatory reporting

Tools

JIRA

Excel

PowerPoint

Job description

Business Analyst – Financial Crime & Regulatory Change

Location: Dublin Hybrid

Duration: 6 Months

This is a contract opportunity for someone who can hit the ground running within a complex regulatory change environment and has a strong track record of delivering Business Analysis activities across Financial Services. This role would suit an experienced Business Analyst with Life & Pensions expertise who has supported large-scale transformation or regulatory change programmes.

You'll be comfortable working across multiple stakeholder groups, translating complex regulatory requirements into clear business outcomes and managing competing priorities in a fast-paced delivery environment. Experience working within AML, Financial Crime or broader regulatory change initiatives would be highly advantageous.

This is an excellent opportunity to join a strategic EU AML Regulations Programme, supporting business and operational change to ensure compliance with evolving Anti-Money Laundering regulations.

Key Responsibilities

• Analyse and interpret regulatory requirements, translating regulatory obligations into clear business requirements and operational solutions.
• Facilitate workshops and engage with stakeholders across Operations, Financial Crime, Compliance, Risk, Technology and third-party suppliers.
• Elicit, document and manage business, functional and regulatory requirements, ensuring traceability throughout the change lifecycle.
• Conduct current-state and future-state process analysis, impact assessments and gap analysis.
• Support the design of compliant business processes and customer journeys across Life & Pensions operations.
• Produce clear and structured documentation including requirements specifications, process maps, user stories and acceptance criteria.
• Collaborate with delivery teams to ensure requirements are understood and successfully implemented.
• Support testing, business readiness, implementation activities and requirements validation throughout delivery.
• Contribute to the successful delivery of AML-related workstreams including Customer Due Diligence (CDD), Customer Risk Rating, AML data management and customer lifecycle reviews.
• Work within Agile and/or hybrid delivery frameworks to deliver change within agreed timescales.

Skills and Experience

• Proven experience as a Business Analyst within Life & Pensions or a wider Financial Services environment.
• Strong experience supporting regulatory change programmes within regulated organisations.
• Excellent requirements elicitation, process mapping, impact assessment and gap analysis skills.
• Ability to translate complex business and regulatory requirements into clear, actionable documentation.
• Demonstrable experience engaging and influencing stakeholders at all levels across business and technology functions.
• Experience delivering Business Analysis activities across the full project lifecycle, including requirements gathering, testing, implementation and business readiness.
• Experience working within Agile, Waterfall or hybrid delivery environments.
• Strong working knowledge of tools such as JIRA, Excel and PowerPoint.
• Strong communication, organisation and stakeholder management skills.
• Ability to work independently and manage priorities within a fast-paced programme environment.
• Experience working on AML, Financial Crime or broader regulatory change programmes.
• Knowledge of Customer Due Diligence (CDD), Know Your Customer (KYC) and Customer Risk Rating processes.
• Experience of Life & Pensions administration platforms such as FINEOS, LiFE400 or similar systems.
• Previous experience supporting large-scale transformation programmes within Financial Services.

We're inclusive and welcome everyone. We want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We also consider all forms of flexible working, including part-time and job shares.

We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working, spending at least 50% of their time in our offices every week, combining the benefits of flexibility with time together with colleagues.