Briscoe Electrical, Senior Retail Manager, Full Time

Brownthomasarnottscareers; Cork; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

Brown Thomas Arnotts seeks a Senior Electrical Retail Manager for the Cork Brown Thomas store, leading the electrical department in a high-traffic retail environment. You will respond to sales enquiries by phone or in person, provide advice and quotations, promote cross-brand sales, and ensure top-line sales and margins while maintaining stock, merchandising and exceptional customer service.

Experience in electronics is valued and you will work as part of a management team in a fast-paced

Responsibilities

• Respond to sales enquiries either by phone or direct with customers, provide advice, information, quotations and ensure maximum level of sales and margin
• Offer alternative products, promote cross-brand sales
• Understand customer’s expectations and needs
• Monitor customer orders and deliveries
• Delivering a fantastic customer service experience to every customer
• Replenishing stock quickly and keeping the store immaculate and well merchandised
• Ability to use own initiative and work as part of a management team in a fast-paced environment
• An interest in electrical products & staying up to date on new technology
• Adhere to Company policies and procedures
• Any other duties as reasonably requested by Management
• Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility.

Job description

Briscoe Electrical, Senior Retail Manager, Full Time Location Brown Thomas, Cork ID 7938

Michael Briscoe Expert is one of the largest electrical retailers in Ireland, with stores located in Drogheda, Malahide, Arnotts and Brown Thomas Group. In addition to this, we form part of the Expert group, one of the largest independent retail groups in Europe. Maintaining our family values, the success of our business has primarily been down to the quality and dedication of our staff, who have a history of going above and beyond for our customer base. Adding to our success & growth, we are actively seeking to hire Full-Time Electrical Sales Manager for our store in Brown Thomas Cork. You will be working as the Manager of our Electrical Dept located in the Brown Thomas Department store in Cork City.

KNOW THE ROLE

• Respond to sales enquiries either by phone or direct with customers, provide advice, information, quotations and ensure maximum level of sales and margin
• Offer alternative products, promote cross-brand sales
• Understand customer’s expectations and needs
• Monitor customer orders and deliveries
• Delivering a fantastic customer service experience to every customer
• Replenishing stock quickly and keeping the store immaculate and well merchandised
• Ability to use own initiative and work as part of a management team in a fast-paced environment
• An interest in electrical products & staying up to date on new technology
• Adhere to Company policies and procedures
• Any other duties as reasonably requested by Management
• Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility.

KNOW WHAT WE’RE LOOKING FOR

• Must be extremely customer-focused and sales-driven
• Ability to motivate and lead a team.
• Friendly & Engaging personality
• Willing and able to work weekends, including Sundays & Bank Holidays.

Experience is our business:Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops:We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators:Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things thatmake our customer’s lives better.

We Care for Our People:We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably:We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.