Brand Lead: Retail Leadership & Brand Experience

Superdry PLC; Kildare; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly rate

Pension & life assurance; 20 days’ hol

Staff discount 50% online & in store

Clothing allowance

Job summary

Superdry PLC is seeking a Brand Lead to inspire and oversee an in-store team, delivering exceptional customer experiences. You will lead by example, champion the brand, and drive store performance while managing daily tasks such as cash handling and compliance.

The role emphasizes teamwork, strong product knowledge, and a hands-on approach to achieving store targets in a fast-paced retail environment.

Qualifications

• Experience in retail/sales and store operations.
• Ability to lead and motivate a team.
• Strong communication and organizational skills.

Responsibilities

• Lead and motivate the associate team to deliver excellent customer service.
• Model brand values and ensure a premium store experience.
• Take ownership of key store tasks, including cash handling and safety.
• Support store targets and drive performance with the leadership team.
• Maintain store standards, appearance and loss-prevention practices.

Skills

Team leadership

Retail knowledge

Customer service

Communication skills

Brand ambassador

Cash handling

Visual merchandising

Problem solving

Job description

Superdry PLC is seeking a Brand Lead to inspire and oversee an in-store team, delivering exceptional customer experiences. You will lead by example, champion the brand, and drive store performance while managing daily tasks such as cash handling and compliance.

The role emphasizes teamwork, strong product knowledge, and a hands-on approach to achieving store targets in a fast-paced retail environment.