Branch Assistant - CountryLife Dungarvan

Tirlán; Mount Rivers; Remote; EUR 25,000 - 32,000; Full time

Job summary

Tirlán is seeking a Branch Assistant for its retail store environment. You will support customers, merchandise products, process sales and maintain high presentation standards across the branch. While primarily based in-store, you may assist across other branch operations, including the yard when needed.

The role requires a friendly personality, strong communication and teamwork, and the ability to multitask in a busy setting. IT skills and familiarity with POS systems are essential.

Qualifications

• Experience delivering friendly, proactive customer service.
• Ability to work in a fast-paced retail environment.
• Good communication and interpersonal skills.
• Reliable with attention to detail and accurate cash handling.

Responsibilities

• Serve customers at the sales counter and checkout.
• Provide product advice across agri, hardware, gardening and lifestyle ranges.
• Merchandise displays and maintain store housekeeping standards.
• Process deliveries and stock receipts; replenish shelves.
• Occasionally support yard operations during busy periods.

Skills

Customer service

Communication

Teamwork

Multitasking

IT skills

Tools

POS systems

Inventory software

Job description

Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.

A talented team across Ireland, the US, MEA and China, delivers annual revenues of over €3 billion. Our purpose is to nourish the world, while safeguarding our environment for future generations.

Role Profile

We have an exciting opportunity for a customer-focused individual to join our team as a Branch Assistant. This role is primarily based within the retail store environment and involves supporting customers, merchandising products, processing sales and maintaining high presentation standards throughout the branch. While the successful candidate will work mainly within the retail area, all employees may be required to provide support across other branch operations, including the yard, when business needs require.

Responsibilities

Customer Service & Retail Operations

• Serve customers at the sales counter and checkout, processing sales transactions accurately.
• Provide product advice and recommendations across our agri, hardware, gardening and lifestyle ranges.
• Build strong relationships with customers through excellent service.
• Merchandise products and maintain attractive product displays and high housekeeping standards within the store.
• Process deliveries and stock receipts, replenish shelves and monitor stock levels including regular stock takes.
• Occasionally provide support to yard operations during busy periods.

Requirements

• A friendly outgoing personality, excellent customer service skills and ambition to deliver beyond customers’ expectation.
• Outstanding communication and interpersonal skills.
• Excellent teamwork skills as well ability to work on own initiative.
• Ability to multitask and to consistently deliver high standard quality work in a busy environment.
• I.T Skills are also required.

At Tirlán, we are committed to helping our people grow and develop. We offer opportunities to learn new skills, gain valuable industry experience and build rewarding careers across our business.

Commitment to Diversity & Inclusion

We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth.

We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. If you're interested in this role but don't meet every requirement, we encourage you to apply. We value potential, enthusiasm and a willingness to learn.