BizOps SRE

HCLTech; Dublin; Hybrid; EUR 70,000 - 120,000; Full time

Job summary

HCLTech is seeking a BizOps SRE to provide production support and manage distributed systems across cloud environments (AWS/Azure/GCP/PCF). You will monitor, troubleshoot, and optimize incident response, collaborating with cross-functional teams to ensure high availability and robust CI/CD pipelines.

The role emphasizes automation, DevOps practices, and strong communication, enabling scalable delivery of services in a fast-paced setting.

Qualifications

• Experience in production support, SRE, or BizOps roles.
• Exposure to managing incidents and supporting distributed systems.
• Knowledge of monitoring and alerting tools like Splunk, Dynatrace, BlazeMeter.
• Experience working in cross-functional and high-pressure environments.
• Ability to organize, multi-task and prioritise work based on current business needs.
• Possesses strong verbal and written communication skills.
• Strong relationship skills, collaborative skills and stakeholder management skills.
• Experience in one or more scripting language is preferred.
• Interest in designing, analysing and troubleshooting large-scale distributed systems.
• Ability to work with little or no supervision.
• Knowledge of automation and DevOps practices. Demonstrated ability to design end-to-end CI/CD flows that deliver high-quality software to production with minimal manual intervention - including centralized configuration and unified pipelines across environments.

Skills

Application production support

Linux

SQL

Splunk

Dynatrace

Jenkins

CI/CD deployments

ITSM

Cloud application support (AWS/Azure/G

Tools

BlazeMeter

Jenkins

Job description

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion.

For more information on how we process your personal data, please refer to HCLTech' s Candidate Data Privacy Notice.

Role: BizOps SRE

Skills needed:

Good in Application Production Support, Linux, SQL, Splunk, Dynatrace, Jenkins, CI/CD deployments, ITSM and Cloud Application support experience in AWS/Azure/GCP/PCF.

• Experience in production support, SRE, or BizOps roles.
• Exposure to managing incidents and supporting distributed systems.
• Experience in payments ecosystem will be preferred.
• Knowledge of monitoring and alerting tools like Splunk, Dynatrace, Blaze meter.
• Experience working in cross-functional and high-pressure environments.
• Ability to organize, multi-task and prioritise work based on current business needs.
• Possesses strong verbal and written communication skills.
• Strong relationship skills, collaborative skills and stakeholder management skills.
• Experience in one or more scripting language is preferred.
• Interest in designing, analysing and troubleshooting large-scale distributed systems.
• Ability to work with little or no supervision.
• Knowledge of automation and DevOps practices. Demonstrated ability to design end-to-end CI/CD flows that deliver high-quality software to production with minimal manual intervention - including centralized configuration and unified pipelines across environments.