Bilingual Parts Specialist: Customer Care & Tech Help

O'Reilly Auto Parts; Waterford; On-site; EUR 27,000 - 35,000; Full time

Benefits offered by this job

Competitive wages & paid time off

401k with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance programs

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist in Waterford, Ireland, who will deliver exceptional service to retail and installer customers. Responsibilities include assisting customers in selecting merchandise, processing transactions, and managing daily operational tasks. Candidates with ASE certification and bilingual skills are highly desired. The position offers a competitive compensation package, including medical and dental benefits, and opportunities for career growth.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Ability to quickly match alphanumeric sequences.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide all retail and installer customers with a high level of service.
• Assist customers in the selection of merchandise.
• Greet retail/walk-in customers in a friendly manner.
• Process exchanges and returns in accordance with company policies.
• Assist in daily operational tasks including inventory cycle counts.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts is looking for a Parts Specialist in Waterford, Ireland, who will deliver exceptional service to retail and installer customers. Responsibilities include assisting customers in selecting merchandise, processing transactions, and managing daily operational tasks. Candidates with ASE certification and bilingual skills are highly desired. The position offers a competitive compensation package, including medical and dental benefits, and opportunities for career growth.