Bar Attendant & Cocktail Expert — Guest Experience

The Johnstown Estate; Enfield; Vor Ort; EUR 26.000 - 32.000; Vollzeit

Zusammenfassung

The Johnstown Estate in Ireland invites applications for a bartender position focused on creating a warm and welcoming guest experience. You will take orders, prepare cocktails and beverages, keep the bar area immaculate, and ensure service meets high standards of quality and safety.

Ideal candidates have 1–2 years of F&B experience in a luxury setting, strong knowledge of spirits, wine and beer, and excellent communication with guests. Flexibility to work weekends and holidays is required.

Qualifikationen

• Minimum 1-2 years' experience in a similar F&B role within a 4-star or luxury hospitality environment.
• Proven experience as a bartender in a hospitality environment
• Accurate and efficient cash handling skills
• Excellent knowledge of spirits, wine, and beer
• Strong customer service and communication skills

Aufgaben

• Assist in creating a warm and welcoming environment for our guests
• Welcome and greet guests in a friendly and professional manner
• Take orders and prepare cocktails, mocktails, and other beverages in a timely and efficient manner
• Maintain a clean and organised bar area
• Ensure that all beverages are served at the correct temperature and in the appropriate glassware
• Recommend and upsell beverages based on guests' preferences and the establishment's offerings
• Handle cash and credit card transactions accurately and responsibly
• Comply with all health and safety regulations and procedures
• Collaborate with other staff members to ensure a seamless and enjoyable experience for guests
• Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
• Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
• Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
• Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
• Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
• Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
• Assist in the set up and preparation, and provide service duties for functions as required
• Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
• Ensure that all front of house and guest areas are well maintained at all times
• Any other duties as directed by the Restaurant & Bar Manager or other member of the management team

Kenntnisse

Bartender experience

Cash handling

Customer service

Communication skills

Team player

Multitasking

Spirits, wine, beer knowledge

Problem-solving

Calm under pressure

Flexible hours

Jobbeschreibung

The Johnstown Estate in Ireland invites applications for a bartender position focused on creating a warm and welcoming guest experience. You will take orders, prepare cocktails and beverages, keep the bar area immaculate, and ensure service meets high standards of quality and safety.

Ideal candidates have 1–2 years of F&B experience in a luxury setting, strong knowledge of spirits, wine and beer, and excellent communication with guests. Flexibility to work weekends and holidays is required.