AV Technician

Hamilton Robson; Galway; Hybrid; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Structured training and mentoring

Exposure to industry‑leading workplace

International travel opportunities

Job summary

Hamilton Robson is seeking an AV Technician to join our team in Galway. You will receive hands‑on training and mentorship from experienced technicians, shadowing initially before taking on independent support duties.

Role involves supporting meeting rooms, video conferencing platforms, and live events while developing both technical and customer‑facing skills. Occasional travel across EMEA is required with clear opportunities for career progression.

Qualifications

• 4+ years' experience working in a corporate environment.
• Understanding of AV systems and video conferencing technologies.
• Familiarity with Microsoft Teams, Zoom and Google Meet.
• Strong customer service and communication skills.
• Good troubleshooting and problem-solving ability.
• IT literate with knowledge of Windows and Mac operating systems.
• Willingness to learn and develop within the AV and workplace technology industry.
• Willingness to travel when required.
• Familiarity with Q-SYS, Dante, Crestron, Polycom, Shure and Logitech technologies.
• Experience supporting meeting room and collaboration technology environments.
• Understanding of networking fundamentals.
• Knowledge of live streaming technologies.
• AVIXA Qualifications.

Responsibilities

• Provide day-to-day support for audiovisual and workplace technology systems.
• Support meeting rooms, video conferencing platforms and live events.
• Troubleshoot AV issues and respond to support requests.
• Perform routine maintenance and basic break‑fix activities.
• Ensure AV equipment is operating effectively and reliably.
• Build positive relationships with on‑site customers and end users.
• Maintain accurate records of support activities and equipment.
• Work alongside senior technicians to develop technical skills and experience.
• Travel to client sites across EMEA when required.

Skills

AV systems

Video conferencing

Customer service

Troubleshooting

Networking basics

Windows

Mac OS

Travel flexibility

Q-SYS

Dante

Crestron

Polycom

Shure

Logitech

Team collaboration

Tools

Q-SYS

Dante

Crestron

Polycom

Shure

Logitech

Microsoft Teams

Zoom

Google Meet

Job description

Due to continued growth, we are seeking an AV Technician to join our team. This is an exciting opportunity to become part of a dynamic and ambitious business where you will receive hands‑on training, mentorship and support from experienced Hamilton Robson technicians.

Working primarily from a client site in Galway, you will gain exposure to a wide range of audiovisual and workplace technologies while developing both your technical and customer-facing skills. As part of your development, you will initially shadow experienced team members before progressing into an independent support role.

Hamilton Robson is committed to investing in its people and providing clear opportunities for career progression. This role offers the chance to build a long‑term career within the AV industry while gaining experience supporting global customers and travelling to client locations across EMEA when required.

What You'll Be Doing

• Provide day-to-day support for audiovisual and workplace technology systems.
• Support meeting rooms, video conferencing platforms and live events.
• Troubleshoot AV issues and respond to support requests.
• Perform routine maintenance and basic break‑fix activities.
• Ensure AV equipment is operating effectively and reliably.
• Build positive relationships with on‑site customers and end users.
• Maintain accurate records of support activities and equipment.
• Work alongside senior technicians to develop technical skills and experience.
• Travel to client sites across EMEA when required.

What We're Looking For

• 4+ years' experience working for corporate environment.
• Understanding of AV systems and video conferencing technologies.
• Familiarity with Microsoft Teams, Zoom and Google Meet.
• Strong customer service and communication skills.
• Good troubleshooting and problem-solving ability.
• IT literate with knowledge of Windows and Mac operating systems.
• Willingness to learn and develop within the AV and workplace technology industry.
• Willingness to travel when required.
• Familiarity with Q-SYS, Dante, Crestron, Polycom, Shure and Logitech technologies.
• Experience supporting meeting room and collaboration technology environments.
• Understanding of networking fundamentals.
• Knowledge of live streaming technologies.
• AVIXA Qualifications.

What You'll Get

• Competitive salary of €30,000 - €45,000, depending on experience.
• Structured training and mentoring from experienced Hamilton Robson technicians.
• Exposure to industry‑leading workplace technology and audiovisual solutions.
• Opportunity to support high‑profile global organisations.
• International travel opportunities across EMEA.
• Clear career progression within a rapidly growing business.

Why Hamilton Robson?

Hamilton Robson is one of the fastest‑growing audio‑visual and workplace technology companies in the UK and Ireland, delivering innovative technology solutions for leading organisations across the UK, Europe and beyond.